Johnny Pan
Plymouth,MN
Summary
Dedicated professional with experience in customer service and cash handling. Proven ability to enhance customer satisfaction and support team efficiency.
Overview
2
2
years of professional experience
Work History
Pay Station Clerk
Hyvee Market Grill
Maple Grove, MN
08.2025 - Current
- Processed customer orders efficiently, enhancing service speed and accuracy.
- Engaged with customers to provide exceptional service and resolve inquiries promptly.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Maintained cleanliness and organization of work areas to meet health standards.
- Collaborated with team members to streamline daily operations and improve workflow.
- Utilized point-of-sale systems to accurately handle transactions and refunds.
- Supported kitchen staff by preparing ingredients and maintaining prep stations.
Cashier
China Dragon
Albertville, MN
12.2023 - Current
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Assisted in training new crew members on operational procedures and customer service expectations.
- Handled customer inquiries and resolved issues to ensure satisfaction and loyalty.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Prepared and cooked menu items following food safety guidelines and standard recipes.
Crew Member
Raising Canes
Maple Grove, MN
07.2025 - 09.2025
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment safely and efficiently, adhering to health and safety standards.
- Collaborated with team members to prepare food items in alignment with company quality guidelines.
- Handled cash register operations accurately, processing transactions with attention to detail.
- Adapted quickly to changing demands during peak hours, enhancing team productivity and efficiency.
- Worked front counter, drive-thru and other areas.
- Cleaned and maintained all areas of restaurant to promote clean image.
Crew Member
Poke House and Tea Bar
Plymouth, MN
06.2024 - 09.2024
- Maintained cleanliness and organization of workstations, contributing to overall restaurant hygiene.
- Supported inventory management by restocking supplies and reporting shortages proactively.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
Wayzata High School
Plymouth, MN06-2027
Skills
- Customer satisfaction and service
- Cash handling
- Relationship building
- Problem-solving
- Staff training
- Teamwork and collaboration
- Time management
- Cleaning
- Taking orders
- Safe food handling
- Safety awareness
- Crew leadership
Timeline
Pay Station Clerk
Hyvee Market Grill
08.2025 - Current
Crew Member
Raising Canes
07.2025 - 09.2025
Crew Member
Poke House and Tea Bar
06.2024 - 09.2024
Cashier
China Dragon
12.2023 - Current
Wayzata High School