Vanessa Hitz
Norfolk,Nebraska
Summary
Dynamic professional with a proven track record at Hyvee Market Grill, enhancing customer satisfaction and streamlining operations. Expert in multitasking and organization, coupled with exceptional communication skills, led to significant improvements in service delivery. Demonstrates a strong work ethic and attention to detail, excelling in fast-paced environments and fostering positive client relationships.
Overview
14
14
years of professional experience
Work History
Pay Station Clerk/Head Bartender
Hyvee Market Grill
08.2016 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Maintained a safe and clean environment including cleaning and disinfecting designated areas, such as floors, common spaces, and equipment, by sweeping, mopping, vacuuming, dusting, and emptying trash.
- Kept supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information and professional service.
Exercise Trainer/Owner
Jazzercise
09.2010 - 12.2021
- Explained exercise modifications and contraindicated movements to participants with history of injury.
- Collaborated with other trainers for the development of specialized training programs, resulting in diverse offerings for gym members.
- Participated in continuing education opportunities to stay informed on industry trends and best practices, enhancing the quality of services provided to clients.
- Managed scheduling, ensuring optimal availability for both personal training sessions and group classes.
- Developed strong professional relationships with clients, fostering trust and open communication regarding fitness goals and progress.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Fostered a positive workout environment with upbeat energy and professional demeanor.
- Delivered fun and motivating group fitness classes designed to improve overall health and fitness levels.
- Promoted safe and inclusive environment for club clients and members.
- Set up and broke down equipment before and after classes.
- Enhanced gym member satisfaction by providing one-on-one consultations and group training sessions.
- Boosted personal training revenue by promoting additional services to existing clients.
- Assisted with marketing and promoting of classes and services.
Exercise Trainer
Set The Bar Fitness
05.2014 - 12.2016
- Explained exercise modifications and contraindicated movements to participants with history of injury.
- Participated in continuing education opportunities to stay informed on industry trends and best practices, enhancing the quality of services provided to clients.
- Developed strong professional relationships with clients, fostering trust and open communication regarding fitness goals and progress.
- Collaborated with other trainers for the development of specialized training programs, resulting in diverse offerings for gym members.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Improved client fitness levels by developing personalized workout plans and monitoring progress.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Demonstrated proper form and technique to prevent injury.
Education
Bachelor of Interdisciplinary Studies - Health & Physical Fitness And Music
Wayne State College
Wayne, NE05-2016
High School Diploma -
Plainview Public High School
Plainview, NE05-2008
Skills
- Customer service
- Communication and interpersonal skills
- Time management
- Reliability and punctuality
- Efficient cleaning techniques
- Attention to detail
- Multitasking and organization
- Commercial and residential cleaning & sanitizing
- Strong work ethic
- Heavy lifting
- Patience and composure
Timeline
Pay Station Clerk/Head Bartender
Hyvee Market Grill
08.2016 - Current
Exercise Trainer
Set The Bar Fitness
05.2014 - 12.2016
Exercise Trainer/Owner
Jazzercise
09.2010 - 12.2021
Bachelor of Interdisciplinary Studies - Health & Physical Fitness And Music
Wayne State College
High School Diploma -
Plainview Public High School
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