Johnny Ray Ward Jr.
Las Vegas
Summary
Dynamic and results-driven retail management professional with over 18 years of experience in luxury retail environments. Expert in fostering client relationships, orchestrating brand events, presenting fashion showcases and passionate about enhancing the guest experience. Proven ability to lead, train, and develop high-performing teams while driving substantial revenue growth.
Overview
12
12
years of professional experience
2001
2001
years of post-secondary education
Work History
Store Manager
Sunglass Hut
Las Vegas
08.2025 - Current
- Managed daily store operations and maintained visual merchandising standards.
- Trained and supervised staff on product knowledge and customer service techniques.
- Implemented promotional strategies to enhance customer engagement and sales.
Event Planner and Coordinator
The Midcentury Manor
Las Vegas
09.2019 - Current
- Managed event sales, logistics, budget development and contract negotiations
- Coordinated all aspects of event planning, ensuring seamless communication between hosts, vendors and staff
- Supervised and trained Front of House Staff to deliver exceptional 4-Star customer service
- Las Vegas, Nevada
Team Manager
Louis Vuitton
Las Vegas
09.2023 - 11.2024
- Oversee an annual store volume of $18 million, driving business strategy to achieve sales targets
- Lead hiring and development efforts to cultivate a team of strong leaders
- Serve as DEI Store Ambassador, championing diversity, equity and inclusion initiatives
- Elevate VIP client experiences through 'Maison Hosting' and personalized service
- Caesars Palace Men's Store, Las Vegas, Nevada
Sales Manager Women's Contemporary, Kids, Intimate Apparel
Neiman Marcus
Las Vegas
03.2020 - 09.2023
- Executed business strategy in collaboration with the VP/General Manager, managing $8 million in department volume
- Spearheaded talent acquisition, development and retention initiatives
- Orchestrated DEI and store recognition meetings, fostering an inclusive work environment
- Planned and executed strategic events to enhance client engagement and satisfaction
- Led team in the effective utilization of the CRM platform 'CONNECT' and collaborated with the buying merchant team
- Las Vegas, Nevada
Client Development Manager
Neiman Marcus
Las Vegas
10.2018 - 03.2020
- Coached sales associates on developing and maintaining long-term client relationships
- Trained associates to utilize features of company iPhones to enhance client interactions and boost sales
- Partnered with PR to create the ultimate Fitting Room Experience, Brand Events and Fashion Presentations
- Las Vegas, Nevada
Assistant Manager - Women's Contemporary
Neiman Marcus
Las Vegas
05.2017 - 10.2018
- Trained sales associates on product knowledge and company policies
- Consulted with visual teams to maintain department brand standards.
- Fostered relationships with global brand ambassadors to enhance brand presence
- Las Vegas, Nevada
Brand Manager - The Row
Neiman Marcus
Beverly Hills
06.2014 - 10.2016
- Collaborated with personal shoppers to achieve daily sales goal
- Conducted weekly training sessions on new products for sales associates
- Strategically selected merchandise to meet client and store needs, maintaining brand standards
- Beverly Hills, California
Brand Manager - Alice & Olivia
Neiman Marcus
Beverly Hills
- Trained sales associates on seasonal product updates and brand standards.
- Managed daily merchandising to ensure alignment with brand guidelines
- Beverly Hills, California
Education
Associate of Arts - E-commerce
Austin Community College
Austin, Texas, TX 09.1998 - 06.2002
Doyline High School
Doyline, LAReferences
References are available upon request
Timeline
Store Manager
Sunglass Hut
08.2025 - Current
Team Manager
Louis Vuitton
09.2023 - 11.2024
Sales Manager Women's Contemporary, Kids, Intimate Apparel
Neiman Marcus
03.2020 - 09.2023
Event Planner and Coordinator
The Midcentury Manor
09.2019 - Current
Client Development Manager
Neiman Marcus
10.2018 - 03.2020
Assistant Manager - Women's Contemporary
Neiman Marcus
05.2017 - 10.2018
Brand Manager - The Row
Neiman Marcus
06.2014 - 10.2016
Associate of Arts - E-commerce
Austin Community College
09.1998 - 06.2002
Brand Manager - Alice & Olivia
Neiman Marcus
Doyline High School