Johnny Reyes
Marysville,WA
Summary
Motivated and reliable construction professional with over 8 years of experience and extensive experience in multifamily residential maintenance, construction detailing, remodeling, and customer care. Proven ability to independently manage tasks, communicate effectively with homeowners, and ensure the quality and timeliness of repairs. Skilled in a wide range of construction and maintenance duties, including inspections and warranty management. Strong problem-solving skills and commitment to high-quality work. Seeking a position where I can leverage my skills in project management, home repairs, technical expertise and more than willing to learn more to contribute to the growth of a reputable construction company.
Overview
12
12
years of professional experience
Work History
Multifamily Residential Customer Care Manager/Technician
Sage Homes Northwest
Everett, WA
03.2021 - 03.2025
- • Independently managed work assignments and time, utilizing company-provided van, tablet, work phone, tools, materials, and resources.
• Served as the primary point of contact for homeowners, addressing service requests, warranty concerns, and resolving complaints.
• Conducted regular inspections to assess issues and determine if they were covered under warranty.
• Coordinated and scheduled repairs or maintenance with contractors, suppliers, and internal teams, ensuring repairs were completed on time and to the required standards.
• Maintained thorough records of warranty claims, inspections, repairs, and services provided to homeowners.
• Educated homeowners on proper home maintenance practices to avoid damage and improve longevity of the property.
Detailer
Evergreen Detail and Constructions
Lake Stevens, WA
07.2017 - 03.2021
- • Managed time effectively while handling a variety of tasks related to drywall and millwork repairs, including touch-ups and adjustments.
• Installed and adjusted doors, bi-folds, and bypass doors to ensure proper functionality.
• Conducted repairs and maintenance on cabinetry, handrails, and flooring.
• Cleaned and removed adhesives, stains, and debris from interior and exterior surfaces, including crawlspaces and attics.
• Secured, removed, and installed light fixtures and home appliances to meet safety standards.
Field Assistant/Laborer
Pacific Ridge Construction
Bothell, WA
03.2017 - 07.2017
- • Assisted in detailing homes, ensuring proper tagging for drywall and paint touch-ups.
• Utilized company smartphones and tablets to manage job duties, track time, and communicate with subcontractors.
• Assisted in digging trenches for gas pipe and electrical inspections, supporting site preparation tasks.
Remodeler
Cadence Builds
Seattle, WA
06.2013 - 03.2017
- • Assisted with HVAC system installations during home remodels, including ductwork installation.
• Installed kitchen cabinets, countertops, water heaters, appliances, light fixtures, vanities, and various other home fixtures.
• Remodeled apartment units, townhomes, condos, and penthouses with a focus on high-quality finishes.
• Performed minor framing and worked with blueprints for layout planning.
• Managed small projects independently, coordinating work, meeting deadlines, and ensuring the completion of tasks on schedule.
Education
High School Diploma -
Marysville Pilchuck High School
Marysville, WA06-2007
Skills
- Construction & Maintenance Expertise: Proficient in a variety of construction, maintenance, and remodeling tasks
Warranty & Customer Care: Experience in managing warranty services, addressing homeowner concerns, and maintaining records of service requests
Time Management: Able to self-manage workloads, prioritize tasks, and meet deadlines
Project Coordination: Skilled in coordinating with contractors and suppliers to ensure timely and efficient project completion
Tools & Equipment: Experience using construction tools and equipment, including ladders, power tools, and company vehicles
Communication: Strong interpersonal skills for interacting with homeowners, contractors, and team members
Timeline
Multifamily Residential Customer Care Manager/Technician
Sage Homes Northwest
03.2021 - 03.2025
Detailer
Evergreen Detail and Constructions
07.2017 - 03.2021
Field Assistant/Laborer
Pacific Ridge Construction
03.2017 - 07.2017
Remodeler
Cadence Builds
06.2013 - 03.2017
High School Diploma -
Marysville Pilchuck High School
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