Johnny Talavera III
Union City,GA
Summary
Personable Fine Dining Server and Bartender with in-depth knowledge of menu items, ingredients and wine pairings. Hospitable and welcoming individual offering [19] years of hands-on experience serving patrons in upscale restaurants in Orlando Fl. Polished in appropriately setting silverware, glassware and napkins and preparing tableside menu items. Customer-oriented individual possessing excellent memorization and customer service skills.
Overview
21
21
years of professional experience
Work History
Fine Dining Server, Bartender
Walt Disney World Company @ Coral Reef
Orlando, FL
06.2003 - 05.2022
- Provided menus, explained daily specials, and answered questions about menu items.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Presented menus and answered questions regarding items.
- Developed good working relationships with fellow employees through effective communication.
- Mixed and served both alcoholic and non-alcoholic drinks for quest by following standard recipes and procedures.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance with state of Florida Laws and provided great customer experience.
Restaurant General Manager
Atlantic Bay Seafood and Grill
Orlando, FL
01.2001 - 05.2003
- Monitored daily operations to ensure adherence to established policies and procedures.
- Emphasized customer-focused approach, delivering local neighborhood restaurant environment centered on building customer loyalty.
- Accomplished restaurant and bar human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling and disciplining management staff.
- Reduced food waste by overseeing and planning ingredients, anticipated customers and popularity of items.
Education
Bachelor of Arts - History
SUNY At Binghamton
Binghamton, NY06-1993
Bachelor of Science - Sociology
SUNY At Binghamton
Binghamton, NY06-1993
Skills
- Reservation Management
- Detail Oriented
- Exceptional customer service
- Safe Food Handling
Affiliations
I enjoy volunteering as my way of helping others either by assisting Veterans at the Orlando Va. or recently having signed up to help those in need of food assistance at the Atlanta community Food Bank.
Timeline
Fine Dining Server, Bartender
Walt Disney World Company @ Coral Reef
06.2003 - 05.2022
Restaurant General Manager
Atlantic Bay Seafood and Grill
01.2001 - 05.2003
Bachelor of Arts - History
SUNY At Binghamton
Bachelor of Science - Sociology
SUNY At Binghamton
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