Johnny Tellez-Gomez
Renton,WA
Summary
Bilingual individual willing to go the extra mile to ensure quality service to each and every customer. A dependable Loan Specialist committed to explaining complex information in easy to understand terminology.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Salesperson
Car Pros Hyundai
Renton, WA
03.2023 - 12.2023
- Assisted customers in selecting appropriate products or services for their needs.
- Maintained accurate records of customer interactions and transactions.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Prepared sales contracts, collected payments and coordinated vehicle delivery with service department.
- Provided follow-up customer service after a car sale was completed.
- Managed sales negotiations and financing options.
Car Salesperson
Car Pros KIA Renton
Renton, WA
12.2022 - 03.2023
- Maintained knowledge of sales and promotions, return policies and security practices.
- Greeted customers to determine wants or needs.
- Showcased vehicle features and took customers on test drives in local area.
- Finalized documentation for contracts, purchase receipts, vehicle registrations, and dealer files.
- Responded to inquiries from potential customers via email and telephone.
- Analyzed customer needs to make suitable product recommendations and demonstrations.
- Followed up with customers to build long-term relationships and successful referrals.
Used Car Inventory Manager
Car Pros KIA Renton
Renton, WA
09.2022 - 12.2022
- Maintained relationships with vendors and suppliers to secure competitive pricing on parts and services.
- Managed the daily operations of a used car lot, including customer service, sales, and administrative tasks.
- Recruited, trained, evaluated, coached, mentored and disciplined staff members as needed.
- Recommended vehicle makes and models to suit customer needs and budget requirements.
- Increased new and used car sales.
- Maintained accurate inventory records of all used cars on the lot.
Tool Rental Associate
The Home Depot Inc
Tukwila, WA
01.2021 - 06.2022
- Maintained accurate records of all rentals, returns and payments received.
- Fulfilled special orders for customers by locating hard-to-find items from other branches or suppliers.
- Assisted in loading and unloading merchandise onto delivery vehicles safely and securely.
- Provided technical assistance to customers regarding the operation of rental products.
- Continuously updated knowledge about new products available for rent in order to provide better recommendations to customers.
Education
Finance Manager Certificate - Public Finance
Finance Manager Training
Online07-2024
High School Diploma -
Renton High School
Renton, WA06-2021
Skills
- 2 Year vin solutions dealership experience covering deals and knowing when they are funded as well
- Understanding Credit reports
- Customer service
- Calling support
- Selling and Understanding product
- Attention to Detail
- Sales process
- Deal structuring
- Cold-calling
Languages
Spanish
Full Professional
References
References available upon request.
Timeline
Salesperson
Car Pros Hyundai
03.2023 - 12.2023
Car Salesperson
Car Pros KIA Renton
12.2022 - 03.2023
Used Car Inventory Manager
Car Pros KIA Renton
09.2022 - 12.2022
Tool Rental Associate
The Home Depot Inc
01.2021 - 06.2022
Finance Manager Certificate - Public Finance
Finance Manager Training
High School Diploma -
Renton High School
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