Johnny Zheng
Jacksonville,FL
Summary
Adept at fostering team collaboration and excelling in high-pressure environments, I leveraged my decision-making and verbal communication skills at Wasabi Sushi Fang Inc to enhance guest satisfaction. My proactive approach in adapting to dietary needs and streamlining service processes underscores my commitment to excellence and reliability in the hospitality sector.
Overview
2
2
years of professional experience
Work History
Food Waiter
Wasabi Inc
05.2023 - Current
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
- Gained extensive knowledge of menu items, enabling informed recommendations based on guest preferences or dietary requirements.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Answered customers' questions, recommended items, and recorded order information.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Education
Associate of Arts - Marine Biology
University of North Florida
Jacksonville, FL05-2028
Skills
- Efficient organization
- Decision-making
- Time management
- Team collaboration
- Verbal and written communication
- Conflict resolution
Timeline
Food Waiter
Wasabi Inc
05.2023 - Current
Associate of Arts - Marine Biology
University of North Florida
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