Dedicated Tow Truck Driver with expertise in vehicle transport, roadside assistance, and safety compliance. Proven ability to conduct equipment maintenance and coordinate dispatch for timely service responses.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Tow Truck Driver
Entwistle's Garage
Leicester, Massachusetts
02.2022 - 08.2025
Operated tow truck to transport vehicles safely and efficiently.
Assisted customers with vehicle recovery and roadside services.
Conducted routine inspections and maintenance on towing equipment.
Communicated clearly with dispatch to coordinate service calls.
Ensured compliance with safety regulations during all towing operations.
Managed on-site vehicle storage and organization at the garage facility.
Developed positive relationships with clients through excellent customer service.
Trained new drivers on towing procedures and equipment usage.
Transported vehicles from accident scenes to repair shops or storage lots.
Delivered customer vehicles safely and efficiently to desired destinations while adhering to traffic laws and regulations.
Checked chains, cables, straps, and winches for proper operation and safety purposes.
Provided roadside assistance services such as jump starts, tire changes, and fuel deliver
Conducted daily DOT pre-trip inspections according to set checklist.
Performed regular inspections and completed vehicle repairs.
Managed communication between drivers and clients to ensure clarity in instructions.
Coordinated tow truck dispatch for timely response to service calls.
Provided real-time updates to customers on estimated arrival times of drivers.
Automotive Dismantler
Car Heaven
Berlin, Massachusetts
01.2021 - 02.2022
Dismantled vehicles following safety protocols and environmental regulations.
Removed valuable parts for resale while maintaining inventory accuracy.
Operated tools and equipment safely to extract components from cars.
Sorted and categorized parts for efficient storage and retrieval.
Assisted in maintaining a clean and organized work environment daily.
Collaborated with team members to optimize dismantling processes.
Maintained a clean and organized work area at all times.
Shipping and Receiving Clerk
Polyfoam
Northbridge, Massachusetts
10.2017 - 01.2021
Processed incoming shipments and verified product quantities against packing lists.
Organized inventory in designated storage areas for easy access and accuracy.
Operated forklifts and pallet jacks to move materials efficiently within the warehouse.
Prepared outgoing orders by packaging products according to company standards.
Maintained accurate shipping records using inventory management software systems.
Assisted in training new staff on safety protocols and operational procedures in shipping area.
Received incoming shipments, verifying quantity and quality of items against purchase orders.
Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
Education
Small Engine Repair
Project Coffe
Oxford, MA
11-2005
Skills
Vehicle transport
Roadside assistance
Safety compliance
Equipment maintenance
Dispatch coordination
Customer relationship management
Basic vehicle maintenance
DOT regulations
Hazardous materials handling
Forklift operation
Loading/Unloading Freight
Lockout kit
Languages
Spanish
Professional
Certification
Dot
Certified battery tech
Certified police accident recovery
forklift operator
Mechanic
front end vehicle repairs (brakes, axles, ball joints etc...)