Accomplished Logistics Coordinator with a proven track record at Modern Coast Transportation Company, adept in enhancing supply chain efficiency and fostering vendor relationships. Skilled in shipment auditing and adaptable to change, I consistently exceed productivity targets by optimizing shipping schedules and minimizing stockouts. My approach has significantly improved inter-departmental communication and project execution efficiency.
Hi, I’m
Johnpaul Luswabi
Tacoma,WA
Summary
Overview
5
years of professional experience
1
Certification
Work History
UPS
Package Handler
11.2024 - Current
Job overview
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
- Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
- Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
- Enhanced supply chain efficiency by optimizing shipping schedules and routes.
- Managed cross-functional teams for efficient project execution and timely completion.
Mombasa Port
Custom Agent
12.2023 - 06.2024
Job overview
- Informed clients of policies and procedures.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
- Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.
- Consistently met compliance requirements for the agency by promptly completing mandatory continuing education courses and staying current on industry regulations.
- Streamlined internal processes for improved efficiency and productivity within the agency.
- Spearheaded team training initiatives, equipping agents with essential skills to excel in their roles.
Qatar Duty Free Warehouse
Warehouse Associate
09.2022 - 10.2023
Job overview
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as Number pounds.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Assisted in reducing product damage by properly handling and storing materials.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Modern Coast Transportation Company
Logistics Coordinator
09.2019 - 11.2021
Job overview
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
- Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
- Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
- Enhanced supply chain efficiency by optimizing shipping schedules and routes.
- Managed cross-functional teams for efficient project execution and timely completion.
Education
Warton University Pennsylvania Furnace, PA
Certificate Of Technical Studies from AI in Business
University Overview
New York Institute of FinanceNew York, NY
Certificate Of Technical Studies from Supply Chain Finance & Block Chain Technology
University Overview
Skills
- Package unloading
- Packaging
- Adaptable to change
- Loading and unloading
- Fragile item handling
- Truck loading
- Package preparation
- Shipping and receiving
- Product packing
- Maintaining equipment
- Order picking and processing
- Material stacking
- Package pickup and delivery
- Route logs
- Merchandise tracking
- Delivery verifications
- Cycle counting proficiency
- Package scanning
- Product sealing
- Shipment auditing
- Material storage
Affiliations
Affiliations
- APICS – Association for Supply Chain Management
Certification
AI for business , finance and governance
Languages
English
Professional Working
Timeline
Package Handler
UPS
11.2024 - Current
Custom Agent
Mombasa Port
12.2023 - 06.2024
Warehouse Associate
Qatar Duty Free Warehouse
09.2022 - 10.2023
Logistics Coordinator
Modern Coast Transportation Company
09.2019 - 11.2021
Warton University
Certificate Of Technical Studies from AI in Business
New York Institute of Finance
Certificate Of Technical Studies from Supply Chain Finance & Block Chain Technology