Johnpaul Luswabi
Tacoma,US
Summary
Accomplished Logistics Coordinator with a proven track record at Modern Coast Transportation Company, adept in enhancing supply chain efficiency and fostering vendor relationships. Skilled in shipment auditing and adaptable to change, I consistently exceed productivity targets by optimizing shipping schedules and minimizing stockouts. My approach has significantly improved inter-departmental communication and project execution efficiency. I am good in listening to detail , communication and customer service , also am good in data entry also using warehouse systems
Overview
6
6
years of professional experience
1
1
Certification
Work History
Package Handler
UPS
11.2024 - Current
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
- Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
- Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
- Enhanced supply chain efficiency by optimizing shipping schedules and routes.
- Managed cross-functional teams for efficient project execution and timely completion.
Shipping and Receiving Clerk
Capstone Logistics LLC.
03.2024 - Current
- Processed incoming shipments to ensure accuracy and completeness of inventory records.
- Coordinated outbound logistics, verifying shipment details and preparing documentation for carriers.
- Monitored inventory levels, identifying discrepancies and adjusting stock quantities as necessary.
- Implemented efficient storage solutions, optimizing warehouse layout for improved accessibility and workflow.
- Trained new employees on safety protocols, equipment usage, and best practices in shipping and receiving operations.
- Conducted regular audits of inventory to maintain accuracy and compliance with company standards.
- Collaborated with vendors to resolve shipment issues, enhancing communication and service quality.
- Developed streamlined processes for receiving goods, reducing handling time and increasing efficiency in operations.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
- Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
- Streamlined receiving processes, ensuring proper documentation and prompt distribution of incoming goods to appropriate departments.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Updated inventory management software, enabling more accurate tracking of stock levels and movements.
- Implemented tracking system for outgoing shipments, enhancing customer satisfaction with transparent delivery updates.
- Collaborated with procurement team to streamline receiving process, achieving faster turnaround of goods to shelves.
- Negotiated with suppliers to obtain better shipping rates, contributing to cost savings.
- Assisted in development of waste reduction program, focusing on recycling packaging materials.
- Coordinated emergency shipments to fulfill urgent customer orders, maintaining high levels of customer satisfaction.
- Streamlined communication between warehouse and sales teams, facilitating real-time updates on inventory availability.
- Conducted regular inventory audits to maintain accurate stock levels and identify discrepancies early.
- Trained new staff on warehouse procedures, ensuring high standard of workmanship and safety practices.
- Streamlined shipping process, reducing package handling time with meticulous planning and coordination.
- Improved inventory management with precise record-keeping of incoming and outgoing shipments.
- Resolved shipping issues promptly, minimizing impact on delivery schedules and customer relations. Also I use five keys for data entry processed documents for shipping
Custom Agent
Mombasa Port
12.2023 - 01.2024
- Informed clients of policies and procedures.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
- Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.
- Consistently met compliance requirements for the agency by promptly completing mandatory continuing education courses and staying current on industry regulations.
- Streamlined internal processes for improved efficiency and productivity within the agency.
- Spearheaded team training initiatives, equipping agents with essential skills to excel in their roles.
Warehouse Associate
Qatar Duty Free Warehouse
09.2022 - 10.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as Number pounds.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Assisted in reducing product damage by properly handling and storing materials.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Logistics Coordinator
Modern Coast Transportation Company
09.2019 - 11.2021
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
- Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
- Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
- Enhanced supply chain efficiency by optimizing shipping schedules and routes.
- Managed cross-functional teams for efficient project execution and timely completion.
Education
Certificate Of Technical Studies - Machine Learning With Python
Cousera
Illinois City, ILCertificate Of Technical Studies - AI in Business
Warton University
Pennsylvania Furnace, PACertificate Of Technical Studies - Supply Chain Finance & Block Chain Technology
New York Institute of Finance
New York, NYSkills
- Package unloading
- Packaging
- Adaptable to change
- Loading and unloading
- Fragile item handling
- Truck loading
- Package preparation
- Shipping and receiving
- Product packing
- Maintaining equipment
- Order picking and processing
- Material stacking
- Package pickup and delivery
- Route logs
- Merchandise tracking
- Delivery verifications
- Cycle counting proficiency
- Package scanning
- Product sealing
- Shipment auditing
- Material storage
- Data entry
- Programming
Affiliations
- APICS – Association for Supply Chain Management
Certification
AI for business , finance and governance
Languages
English
Professional Working
Education
true,true
Timeline
Package Handler
UPS
11.2024 - Current
Shipping and Receiving Clerk
Capstone Logistics LLC.
03.2024 - Current
Custom Agent
Mombasa Port
12.2023 - 01.2024
Warehouse Associate
Qatar Duty Free Warehouse
09.2022 - 10.2023
Logistics Coordinator
Modern Coast Transportation Company
09.2019 - 11.2021
Certificate Of Technical Studies - AI in Business
Warton University
Certificate Of Technical Studies - Supply Chain Finance & Block Chain Technology
New York Institute of Finance
Certificate Of Technical Studies - Machine Learning With Python
Cousera
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