John Ross Morgan
Fort Myers,FL
Summary
In May of 2024, I earned my Bachelor of Science in Business Administration from Auburn University. Prior to my time in Auburn, I was a two sport athlete at Birmingham-Southern College. I firmly believe that my academic and athletic experience has equipped me with a solid foundation in work ethic, competitiveness, and dedication to achieve my goals. My objective is to acquire a solid career path with opportunities for advancement.
Overview
12
12
years of professional experience
Work History
Dual-Trade Inside Sales Representative
Ferguson Enterprises LLC
Fort Myers, Florida
09.2025 - Current
- Successfully completed the year-long Sales Trainee Program designed to develop a well-rounded understanding of business operations and sales processes.
- Gained hands-on experience across multiple departments including Shipping, Receiving, Will Call and Counter Sales before transitioning into the role of Inside Sales Representative; applying cross-departmental knowledge to better serve customers and support business operations.
- Provide product knowledge and sales support to HVAC and plumbing contractors, commercial accounts, and walk-in customers.
- Prepare quotes, process sales orders, HVAC motor programming, and assist customers in identifying the right products and materials for their projects.
- Build and maintain strong customer relationships through responsive service, product recommendations, and consistent follow-up.
- Worked with outside sales and internal teams to ensure seamless customer service and drive business success. with outside sales representatives and other departments to maintain customer satisfaction and support business growth.
Superintendent/ Sales Trainee
Hard Surfaces LLC
02.2025 - 08.2025
- Hired for sales role; additionally manage and supervise two on-site installation crews, ensuring project timelines and quality standards are met.
- Reviewed design specifications critically for accuracy, identifying potential issues before they escalated into costly delays or rework situations.
- Coordinating, scheduling, and supervising tasks of site workers and subcontractors.
- Resolved conflicts efficiently among team members, fostering a positive work environment that contributed to successful outcomes.
- Supported project coordination and smooth workflow by coordinating materials, inspections, and contractor actions.
Farm Hand
Timber Ridge Farm
01.2015 - 08.2025
- Examined animals to detect illness, injury or disease.
- Facilitated the sale and transport of livestock to markets or other farms.
- Provided water, food, vaccinations, and healthcare for livestock.
- Performed general ranch maintenance such as cleaning stalls, barns, and other areas.
- Assisted with daily care and feeding of livestock, ensuring optimal health.
Showroom Sales/General Warehouse Associate
Standard Tile, Marble & Terazzo
07.2024 - 01.2025
- Identified potential sales opportunities by actively engaging customers in conversation about their needs and interests.
- Processed requests and supply orders and pulled materials to successfully prepare orders.
- Maintained an organized work environment within the showroom area, ensuring shelves were stocked and merchandise was properly displayed.
- Established and maintained good relations with customers, vendors, and transport companies
- Inspected completed countertop installations for accuracy and quality assurance purposes.
- Helped customers find specific products, answered questions, and offered product advice.
Laborer
Coosa Industrial Supply
06.2021 - 08.2021
- Supervised and managed three farms.
- Monitored fields to drive proper irrigation, weed control and pest control.
- Shifted animals between grazing areas to foster sufficient access to food.
- Stained woodwork including cabinets, doors and furniture pieces upon request.
- Organized tools, supplies, and equipment needed for specific jobs according to instructions provided by supervisor.
Education
Bachelor of Science - Business Administration
Auburn University
Auburn, AL05-2024
Associate of Science - Marketing
Gadsden State Community College
Gadsden, AL07-2022
Bachelor of Science - Marketing
Birmingham-Southern College
Birmingham05-2021
Skills
- Attention to detail
- Teamwork
- Collaboration
- Good time management
- Engaging communication
- Adaptability
- Relationship building
Accomplishments
- Birmingham-Southern College Football (2019)
- Birmingham-Southern College Baseball (2019-2021)
- Gadsden State Community College President's List
- Total Tech LLC HVAC Service Protocol
- Total Tech LLC Plumbing Service Protocol
Certifications
- OSHA 30-Hour Construction Safety and Health Certification
- EPA Universal Certification
- Fork Lift Certification
- Excel Expert Certification
- NASBA Center for the Public Trust: Ethical Leadership Certification Program
Timeline
Dual-Trade Inside Sales Representative
Ferguson Enterprises LLC
09.2025 - Current
Superintendent/ Sales Trainee
Hard Surfaces LLC
02.2025 - 08.2025
Showroom Sales/General Warehouse Associate
Standard Tile, Marble & Terazzo
07.2024 - 01.2025
Laborer
Coosa Industrial Supply
06.2021 - 08.2021
Farm Hand
Timber Ridge Farm
01.2015 - 08.2025
Bachelor of Science - Business Administration
Auburn University
Associate of Science - Marketing
Gadsden State Community College
Bachelor of Science - Marketing
Birmingham-Southern College