Summary
Overview
Work History
Education
Skills
Websites
Timeline
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John Saviour Tuyishimire

Houston,TX

Summary

Dynamic Brand Specialist with a proven track record at Macy's, excelling in customer engagement and consultative sales. Expert in building lasting relationships and driving loyalty through personalized experiences. Proficient in CRM management, I consistently deliver high-quality service, enhancing client satisfaction and boosting repeat business.

Overview

5
5
years of professional experience

Work History

Retail Sales Specialist- Polo

Macys Department Store
Houston, Texas
02.2025 - Current
  • Deliver personalized, high-touch experiences for premium clientele, driving strong conversion and repeat business.
  • Engaged walk-in guests, uncovered needs through discovery conversations, and guided tailored product journeys to enhance customer experience.
  • Educated customers on features and benefits, fostering confidence in high-consideration purchases.
  • Maintained detailed client profiles and executed proactive follow-ups to enhance customer loyalty and drive sales growth.

Area Sales Specialist /Sales Generalist

Macys Department Store
Houston, Texas
05.2024 - 02.2025
  • Facilitated store-wide sales, ensuring premium service experience in fast-paced environment.
  • Managed high-volume customer engagement with focus on detail and service quality.
  • Engaged customers to identify needs and recommend appropriate products.
  • Developed product knowledge to enhance customer interactions and support sales.

Retail Store Manager

Blessed Shop
Harare, Zimbabwe
02.2021 - 03.2024
  • Managed daily store operations and ensured adherence to company policies.
  • Trained and supervised staff to enhance customer service skills.
  • Oversaw inventory management and restocked shelves as needed.
  • Implemented visual merchandising strategies to improve product displays.
  • Handled customer inquiries and resolved issues promptly and professionally.

Education

Business Analytics Certificate -

Cornell University
Ithaca, NY
01-2025

Master of Science - Economics

University of Zimbabwe
Harare, Zimbabwe
10-2020

Bachelor of Science - Economics

University of Zimbabwe
Harare, Zimbabwe
08-2018

Skills

  • Consultative Sales
  • Customer Engagement
  • Product Demonstrations
  • Test Drive Experience
  • Sales Forecasting
  • CRM management
  • Technical Communication
  • Microsoft Office
  • Team Collaboration
  • Time management
  • Problem solving
  • Relationship Building

Timeline

Retail Sales Specialist- Polo

Macys Department Store
02.2025 - Current

Area Sales Specialist /Sales Generalist

Macys Department Store
05.2024 - 02.2025

Retail Store Manager

Blessed Shop
02.2021 - 03.2024

Business Analytics Certificate -

Cornell University

Master of Science - Economics

University of Zimbabwe

Bachelor of Science - Economics

University of Zimbabwe
John Saviour Tuyishimire