- High-Intensity Interval Training
- Reading
- Martial Arts
- Gym Workouts
- Enjoy participating in charity events for overall physical and mental well-being
Annette Campbell
Charlotte ,NC
Summary
Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 20 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.
Professional with broad experience in retail sales, skilled in customer engagement, inventory management, and product knowledge. Proven ability to drive sales and enhance customer satisfaction through effective team collaboration and adaptability to changing needs. Strong communication and problem-solving skills, ensuring high performance and goal achievement in fast-paced environments. Reliable and focused on delivering consistent, impactful results.
Overview
30
30
years of professional experience
Work History
Charlotte Retail Sales Representative
General Mills
06.2013 - Current
- Provided every customer with professional and polite support for sales and service needs.
- Generated brand awareness and positive product impressions to increase sales.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
- Adhered to all company initiatives and achieved established goals for each.
- Drove sales by successfully employing strategies such as upselling and cross-selling.
Territory Sales Manager
Kelloggs
04.2010 - 06.2014
- Planned and developed strategies to increase sales and territory.
- Penetrated new market areas by investigating competitor products, services and trends.
- Trained team members on customer service strategies and techniques.
- Coordinated and launched grand openings for new stores.
- Met with Market Managers on quarterly basis to discuss techniques for overcoming objections and closing deals.
Store Director
Bi-Lo
03.1995 - 01.2010
- Exceeded company targets consistently through proactive monitoring of KPIs and execution of corrective action plans when needed.
- Conducted regular performance evaluations for staff members, identifying areas for growth and development.
- Collaborated with other Store Directors on regional initiatives aimed at increasing brand presence in local markets.
- Protected store from loss or theft by setting and enforcing clear security policies
- Oversaw store remodels and expansions to enhance the shopping experience for customers while maximizing retail space utilization.
- Assisted with hiring, training and mentoring new staff members.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Approved regular payroll submissions for employees.
- Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste.
Education
Some College (No Degree) - Business Management
Gaston College
Dallas, NCGED -
Gaston College
Dallas, NC04-1994
Skills
- Retail management background
- Sales forecasts and goals
- Sales support
- Sales closing
- Consultative sales
- Consultative sales expertise
- Sales representation
- Sales strategies
- Top-ranked sales executive
- Territory expansion
- Territory growth
- Business growth and retention
Accomplishments
- Won “Retail Sales Representative of the year" in 2015 and 2018.
- Awarded merit increases during the first year of employment.
- Received multiple “exceeds expectations” ratings on performance reviews.
- Consistently exceeded daily and yearly targets.
Affiliations
National Retail Organization Sales Rep of the year my very first year with General Mills.
Interests
Timeline
Charlotte Retail Sales Representative
General Mills
06.2013 - Current
Territory Sales Manager
Kelloggs
04.2010 - 06.2014
Store Director
Bi-Lo
03.1995 - 01.2010
Some College (No Degree) - Business Management
Gaston College
GED -
Gaston College
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