Johnson Journel
Licenced Insurance Agent
North Miami,FL
Summary
Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.
Overview
2
2
Certification
5
5
years of professional experience
Work History
Insurance Agent
Primerica
15251 NE 18TH AVE, North Miami, FL
12.2020 - 12.2023
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Expanded client base by actively prospecting for new business opportunities and generating referrals.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Worked closely with other team members to optimize sales strategies and achieve regional goals.
- Calculated premiums and established payment methods for sales.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Cashier
Chevron
Miami, FL
08.2018 - 09.2019
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
GED -
07.2023
Skills
- Customer Service and Assistance
- Leads Prospect
- Sell Policies
- Customer Follow-up
- Upselling
- Client Relations
- Product and Service Sales
- Cash Drawer Management
- Money Handling
- Software Installation
- Technical Troubleshooting
Certification
Licenced Insurance Agent
Certified Technical Support Fundamentals
Languages
English
Professional Working
French
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Insurance Agent - Primerica
12.2020 - 12.2023
Cashier - Chevron
08.2018 - 09.2019
Miami Dade College - GED,