JOHNSON SISOMBOUNE
Plano,TX
Summary
Responsible and flexible employee, adaptable to work in different positions. Works well independently and in a team environment.
Overview
9
9
years of professional experience
Work History
Host
Samui Thai Cuisine
Plano, TX
06.2018 - 03.2020
- Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy
- Supported servers, food runners and bussers with keeping dining area ready for every guest
- Took reservations and food orders by phone and walk-in
Customer Service Cashier
Crushcraft Thai Street Eats
Frisco, TX
08.2018 - 12.2019
- Maintained reports of transactions and greeted customers when entering and leaving establishment
- Resolved customer complaints and maintained clean and tidy checkout area
- Open and closed restaurant accordingly and in timely manner
- Take customers' orders with attention to their needs
Team Member
Chick-fil-A
The Colony, TX
04.2016 - 10.2017
- Contributed to team success by completing jobs quickly and accurately
- Maintained high standards of customer service during high-volume, fast-paced operations
- Communicated openly and honestly with the management team during each shift to ensure it ran smoothly
- Promptly and empathetically handled guest concerns and complaints
Team Member
Target
Lewisville, TX
04.2021 - Current
- Pulled orders quickly to maintain demanding productivity goals and package the items to be shipped.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Communicated effectively with colleagues at all levels of the organization to ensure efficiency of goals.
- Mentored new hires, resulting in stronger staff development and increased productivity.
Education
Collin College
Frisco, TXSkills
- Customer service oriented
- Service industry background
- POS inventory system operation
- Order picking and proccessing
- Money handling
- Strong work ethic
- Adaptability
- Quick learner
Timeline
Team Member
Target
04.2021 - Current
Customer Service Cashier
Crushcraft Thai Street Eats
08.2018 - 12.2019
Host
Samui Thai Cuisine
06.2018 - 03.2020
Team Member
Chick-fil-A
04.2016 - 10.2017
Collin College