Proactive, positive, and an organized individual with experience in training teams and enhancing guest experiences in fast-paced environments. Passionate in maintaining a high standard of service.
Overview
5
5
years of professional experience
Work History
Host/ Busser
Broadway Grille + Underground
Jim Thorpe, PA
09.2025 - Current
Assisted in training new employees, fostering teamwork and consistency in standards.
Monitored dining area for cleanliness.
Supported special events by preparing designated areas and accommodating large parties effectively.
Barista/ Team Lead/ Certified Trainer
Starbucks/ Applegreen
Jim Thorpe, PA
06.2024 - 05.2025
Prepared and served high-quality beverages in a fast-paced environment while operating specialty machines efficiently.
Trained new baristas on mastering beverage preparation techniques and company standards.
Monitored inventory and collaboratively worked with supervisors to increase sales.
Promptly addressed customers needs while keeping a positive workspace.
Seasonal Retail Associate
Blue Mountain Ski Resort
Palmerton, PA
01.2024 - 06.2024
Assisted customers in product selection and provided detailed information on ski equipment and the resort.
Seasonal Lake Attendant
Boulder Lake Club
Lake Harmony, PA
06.2023 - 09.2023
Communicated effectively with guests to encourage the exploration of lake activities while providing safety guidelines.
Performed daily inspections and cleaning on the boats, equipment, pool, and recreational activities.
Office Secretary/ Retail Cashier
Whitewater Rafting Adventures
Nesquehoning, PA
05.2021 - 03.2022
Managed office operations, maintaining physical and digital reservations, and providing efficient workflow and organization.
Coordinated scheduling and logistics for rafting, paintball, and biking trips.
Provided the frequent rush of customers with sincerity, all by phone, email, in person.