Johnson T. Ogunlye

• Examined case folders, compiled necessary documents, and confirmed inclusion of accurate standardized forms.
• Supervised service provision by family workers, investigators, and other staff members.
• Evaluated job performance of assigned fraud investigators and staff to ensure compliance.
• Monitored subordinates' attendance according to agency procedures for operational efficiency.
• Intervened in crisis situations, assessed imminent danger, and contacted authorities when needed.
• Participated in meetings with management to relay information on operational status.
• Made informed decisions regarding time and leave requests while safeguarding client rights.
• Performed additional duties as required during staff shortages to maintain workflow.

• Conducted investigations to gather information and evaluate claims for eligible families.
• Ensured timely screening of all cases to facilitate appropriate shelter allocation.

Prepared comprehensive reports and recommendations for review processes.

• Supervised twelve enumerators, preparing daily pay records efficiently.
• Conducted investigations to detect false census data submitted by non-response enumerators.
• Ensured accuracy and quality control of collected data through detailed verification.

• Conducted investigations to identify fraudulent applications for social services benefits.
• Prepared detailed narrative reports after field and office investigations.
• Reviewed transaction data for unusual patterns indicating potentially fraudulent activity.

• Accepted customer orders and prepared billing for accounting purposes.
• Reordered office supplies on a periodic basis to ensure availability.
• Conducted regular performance reviews to identify team strengths and improvement areas.
• Managed daily sales department operations while supervising staff members.