JOHN VANOVER
Owensboro
Summary
Dynamic professional with extensive experience in the coffee industry, dedicated to enhancing customer experiences and driving operational excellence. Expertise in advanced brewing techniques, exceptional customer service, and rigorous cleanliness standards ensures a welcoming environment for patrons. A strong advocate for teamwork and results-oriented strategies, adaptable to evolving business needs. Known for reliability, friendliness, and an unwavering commitment to delivering high-quality service that exceeds expectations.
Overview
4
4
years of professional experience
Work History
Coffee Barista
Red Swing Coffee
Owensboro, KY
10.2025 - Current
- Maintained cleanliness and organization of workstations to enhance operational efficiency.
- Managed inventory levels, restocking supplies to prevent shortages during peak hours.
- Handled cash transactions accurately, ensuring compliance with company policies and procedures.
- Collaborated with team members to create a positive work environment and improve service quality.
- Cleaned counters, machines, utensils, and seating areas daily.
- Prepared and stocked baked goods, sandwiches, wraps and light snacks to compliment beverage choices.
Student Worker
Murray State University
Murray, KY
08.2022 - 05.2025
- Assisted with the IT Matters, Security Matters, and Tech Mania events.
- Maintained front office by answering phones and greeting student and visitors.
- Data log entry.
- Participated in the Cyber Supply research project 2023.
Receiving Unloader
Menards Inc.
Owensboro, KY
06.2022 - 07.2022
- Unloaded freight using pallet jacks to transport heavy items to locations in the store.
- Used ladders and pallet jacks to load and unload merchandise weighing up to 45 pounds.
- Corrected pallets of damaged or mislabeled products to reduce errors and losses.
Cashier
Menards Home Improvement
Owensboro, KY
10.2021 - 06.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Education
Bachelor of Science - Computer and Information Systems Security
Murray State University
Murray, KY05-2026
Skills
- Sweeping and Mopping
- Customer Relations
- Price Identification
- Cooperative Attitude
- Cash Register Operation
- Point-of-Sale Software
- Active Listening
- Positive Interactions
- Answering Customer Questions
- Customer Assistance
- Team Collaboration
- Willing to Learn
Timeline
Coffee Barista
Red Swing Coffee
10.2025 - Current
Student Worker
Murray State University
08.2022 - 05.2025
Receiving Unloader
Menards Inc.
06.2022 - 07.2022
Cashier
Menards Home Improvement
10.2021 - 06.2022
Bachelor of Science - Computer and Information Systems Security
Murray State University