John Wyatt Barrasso
Newark
Summary
Dynamic professional with a proven track record in enhancing resident lifestyles at Discovery Senior Living through innovative activity coordination and special needs counseling. Skilled in team management and resident support, consistently exceeding performance targets. Demonstrates exceptional ability to adapt and perform beyond adequacy.
Overview
7
7
years of professional experience
Work History
Activities Coordinator
Discovery Senior Living
09.2024 - Current
- Coordinated, planned, developed and implemented activities designed to enrich lives of assisted living residents.
- Enhanced participant engagement by incorporating creative activities and events into the daily schedule.
- Organized diverse activities, addressing various interests and promoting social interaction among participants.
- Practiced one on one counseling with residents and grew skills to help combat dementia and Alzheimer's
Student Caller
Ruffalo Noel Levits
09.2022 - 05.2023
- Participated actively in training sessions and workshops, continually refining calling techniques for optimal results.
- Increased fundraising efforts by maintaining a positive attitude and persuasive approach during calls.
- Exceeded personal performance targets consistently, contributing significantly to overall team achievements.
- Responded effectively to objections or concerns raised by donors, ultimately securing their support for institutional goals.
Hospitality Worker
Deerfield Country Club
04.2018 - 08.2020
- Greeted club members and provided assistance with general and specific needs associated to the club.
- Tended the course grounds when needed
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Delivered excellent customer service to support company reputation and patron satisfaction.
Server
Iron Hill Brewery
06.2023 - 12.2023
- Used experience from prior service industry jobs.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Arts - Psychology
University of Delaware
Newark, DE12-2024
Skills
- Resident Support and 1 on 1 Counseling
- Complaint resolution
- Staff education and training
- Teamwork and collaboration
- Problem-solving
- Attention to detail
Timeline
Activities Coordinator
Discovery Senior Living
09.2024 - Current
Server
Iron Hill Brewery
06.2023 - 12.2023
Student Caller
Ruffalo Noel Levits
09.2022 - 05.2023
Hospitality Worker
Deerfield Country Club
04.2018 - 08.2020
Bachelor of Arts - Psychology
University of Delaware
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