Johny Martinez

• Managed and cooperated with sales team to consistently maintain an enjoyable experience for over 100 people per day.
• Provided excellent customer service by addressing inquiries and resolving issues swiftly resulting in:
• Acquiring 5 personal reply request per month consistently for future scheduled games.

• Enhanced customer experience by promptly addressing inquiries and resolving issues related to insurance policies.
• Leveraged professional network to generate new referrals while driving new business opportunities for the agency.
• Developed strong relationships with clients, fostering trust and loyalty while promoting long-term business growth.

• Maximized workforce efficiency by adhering to scheduled hours and accepting additional shifts during critical periods.
• Completed over 100 deliveries everyday by choosing the best and most efficient routes.
• Operated vehicle safely in highly congested areas with no traffic violations.

• Utilize sale techniques to offer and cross-sell luxury clothes while promoting and assisting customers through Banana Republic’s Credit-card Application
• Consistently met personal sale goals including selling over $1,000 worth of clothing weekly
• Act as Personal-Stylist to answer customer questions about products and services, help locate merchandise, and promote key items

Performed multiple jobs depending on specific needs of the facility including:

• Collaborated effectively with coworkers to achieve measurable improvements in production quality and workflow.
• Prepared and organized over 100 packages, containers, and pallets per week.
• Operated multiple heavy equipment such as pallet jacks and carts to transport merchandise throughout facility.

• Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
• Operated over 100 different vehicles
• Operated multiple equipment's including: buffers, steamers, hoses, and vacuums to meet service expectations.