Johon Valencia
Chicago,IL
Summary
Dynamic and detail-oriented Server Assistant with experience at costumer’s service, recognized for exceptional multitasking and communication skills. Proven ability to maintain cleanliness and organization while fostering a welcoming atmosphere, ensuring guest satisfaction and efficient service during peak times. Committed to upholding high sanitation standards and promoting teamwork.
Overview
4
4
years of professional experience
Work History
Food Server Assistant
Toro
12.2024 - 01.2025
- Demonstrated strong multitasking abilities by managing multiple tables simultaneously without compromising attention to detail or customer satisfaction.
- Anticipated guest needs proactively, offering assistance before being asked to improve the overall dining experience.
- Handled special dietary requirements gracefully, ensuring satisfied guests with specific needs.
- Served as backup bartender or host/hostess when needed, demonstrating flexibility and adaptability within the team dynamic.
- Supported waitstaff with table setting and clearing, enabling them to focus on attentive customer service.
Server Assistant
Hilton Hotels Corporation
07.2021 - 12.2024
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Assisted servers in meeting customers'' needs by refilling drinks, providing condiments, and addressing any concerns.
- Maintained clean, safe and organized work environment to safeguard servers and patrons.
- Provided support during large events or private parties by setting up banquet areas according to specific requirements or themes.
- Consistently exceeded expectations in maintaining high standards of cleanliness throughout the restaurant during busy shifts.
- Contributed to a positive team environment by working cooperatively with fellow server assistants and other restaurant staff members.
- Communicated customer needs clearly to kitchen staff for fast, accurate orders.
Server Assistant
Avli
05.2024 - 07.2024
- Promoted welcoming atmosphere, greeting guests upon arrival and assisting with seating arrangements.
- Fostered positive dining environment, engaging with guests to ensure satisfaction with meals and service.
- Reduced wait times for guests, efficiently relaying messages between kitchen and servers regarding order status.
- Assisted with dining room set up prior to and after service period.
Education
Associate Of Engineering - Industrial Engineering
Universidad UDES
04.2015
High School Diploma -
Nuestra Señora Del Milagro
12.2008
Skills
- Cleanliness
- Organization
- Memory retention
- Efficient movement
- Professional appearance
- Sanitation standards
- Teamwork and collaboration
- Multitasking Abilities
- Excellent communication
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Food Server Assistant
Toro
12.2024 - 01.2025
Server Assistant
Avli
05.2024 - 07.2024
Server Assistant
Hilton Hotels Corporation
07.2021 - 12.2024
Associate Of Engineering - Industrial Engineering
Universidad UDES
High School Diploma -
Nuestra Señora Del Milagro
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