Joi Langford-Coker
Charlotte,NC
Summary
Hello, I'm Joi Langford-Coker, a determined and enthusiastic freshman at Johnson C. Smith University, where I'm pursuing a degree in Biology. My ambition is to become a successful trauma surgeon and physical therapist in the medical field, a goal I'm deeply committed to achieving. I am a dedicated and dependable employee, passionate about the retail industry and equipped with practical experience in customer service, sales, and payment processing. As a strong communicator and team player, I thrive in collaborative environments and am committed to learning new processes that contribute to the overall success of the organization.
Overview
2
2
years of professional experience
Work History
Cashier/Stocker
Sweet Frog
06.2022 - 07.2022
- Managed cash register operations with precision and efficiency, ensuring accurate processing of payments via various methods such as cash, checks, credit cards, gift cards, and automatic debits.
- Performed other duties as assigned by management.
- Answered customer questions and provided store information.
- Delivered a high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures, and customer services.
Sales associate
Tilly’s
Charlotte
06.2020 - 08.2020
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
Cashier
Ross Dress For Less
South Tryon
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, and processed payments by cash, check, credit card, gift card, or automatic debit.
- Stocked shelves with merchandise when needed.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
Biology -
Johnson C. Smith University
Skills
- Customer Assistance
- Customer Service
- Time management skills
- Product Knowledge
- Conflict Resolution
Accomplishments
- During my time in JROTC, I was honored to receive an award and was recognized by the U.S. Army as the Cadet of the Year.
Timeline
Cashier/Stocker
Sweet Frog
06.2022 - 07.2022
Sales associate
Tilly’s
06.2020 - 08.2020
Cashier
Ross Dress For Less
Biology -
Johnson C. Smith University