Joia Evans
Dacula,GA
Summary
Ambitious Restaurant Owner with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers.
Overview
5
5
years of professional experience
Work History
Restaurant Owner
Evans Endeavors DBA The Original Hot Dog Factory
06.2020 - Current
- Supervised daily activities of restaurant and employees across 3 locations.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Managed payroll, daily deposits, and cost controls.
- Planned and executed strategies to increase customer loyalty and retention.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
Restaurant Consultant
Evans Endeavors
07.2019 - 09.2022
- Updated business appearance, decor, social media accounts and promotional strategies.
- Reviewed business finances and back-end administrative procedures.
- Observed restaurant operations, watched staff interactions and ate different foods from established menu.
- Improved customer service policies to maximize satisfaction and build brand loyalty.
- Discussed menu items with owners and suggested promotional items to increase sales.
Education
Master of Science - Global Business
The University of Alabama
Tuscaloosa, AL05.2018
Bachelor of Science - Accounting And Finance
Troy University
Troy, AL11.2016
Skills
- Staff Management
- Labor Cost Controls & Management
- Staff Leadership
- Performance Improvement
- Operations Management
- Financial Administration
- Team Training
- Sales Growth
- Revenue Generation
- Customer Engagement
- Marketing strategy implementation
Timeline
Restaurant Owner
Evans Endeavors DBA The Original Hot Dog Factory
06.2020 - Current
Restaurant Consultant
Evans Endeavors
07.2019 - 09.2022
Master of Science - Global Business
The University of Alabama
Bachelor of Science - Accounting And Finance
Troy University
Similar Profiles
Tahini FuentesTahini Fuentes
Front Counter Crew Member at The Original Hot Dog FactoryFront Counter Crew Member at The Original Hot Dog Factory
Da'Keng CollierDa'Keng Collier
Cashier/Assembly Line Worker at The Original Hot Dog FactoryCashier/Assembly Line Worker at The Original Hot Dog Factory
Terrence WhiteTerrence White
Manager at The Hot Dog FactoryManager at The Hot Dog Factory