Joia Fam
North Olmsted,OH
Summary
Highly motivated and detail-oriented Tri-C student with hands-on experience in retail sales and small business operations through managing a high-traffic farmers market stand specializing in hot sauces and seasonings. Demonstrates a strong ability to drive revenue growth by consistently meeting and exceeding sales targets through effective customer engagement, persuasive communication, and strategic upselling. Experienced in cash handling, inventory management, and brand representation at community events. Recognized for delivering strong customer service, maintaining professional standards in fast-paced environments, and working independently with accountability and efficiency.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Market Sales Associate
PSI Legacy Food LLC
03.2025 - Current
- Independently operate a high-traffic farmers market stand, managing all aspects of setup, breakdown, and daily operations
- Consistently meet and exceed daily sales targets through effective customer engagement and strategic selling techniques
- Increase overall sales by promoting products through sampling, upselling, and personalized recommendations
- Drive revenue growth by adapting sales approaches based on customer preferences and real-time feedback
- Process cash and digital transactions accurately while maintaining efficiency during high-volume periods
- Represent the brand at large-scale community events (e.g., Taco Fest), expanding customer reach and boosting product visibility
- Execute in-person marketing strategies to strengthen brand recognition and attract new customers
- Build strong customer relationships to encourage repeat business and long-term loyalty
- Maintain organized inventory and visually appealing product displays to maximize sales performance
- Recommended complementary purchases to customers, increasing revenue.
Education
Associate of Arts - Business Concentration On Marketing
Cuyahoga Community College
Cleveland, OH05.2027
Skills
- Customer Service & Customer Engagement
- Sales & Upselling Techniques
- Communication & Persuasion
- Cash Handling & POS Transactions
- Marketing & Product Promotion
- Brand Representation
- Inventory Management & Organization
- Event-Based Sales Experience
- Problem-Solving in Fast-Paced Environments
- Time Management & Multitasking
- Reliable and punctual
- Outgoing personality
Certification
- Hootsuite Platform Certification
- Social Media Marketing Certification from hootsuite
Languages
Arabic
Professional Working
English
Native or Bilingual
Timeline
Market Sales Associate
PSI Legacy Food LLC
03.2025 - Current
Associate of Arts - Business Concentration On Marketing
Cuyahoga Community College