Joice Serafim

Some of my responsibilities in Personal and Executive Assisting:

• Managing the clients schedule, including Google calendar, zoom meetings and appointments.
• Making travel arrangements, booking hotels, transportation, and private driving as needed.
• Handling phone calls, emails, and other correspondence on behalf of the client and multiple businesses.
• Assisting with administrative tasks such as managing expenses, maintaining records, and dealing with bill pay. Coordinating directly with Bill.com and Quickbooks.
• Assisting in project coordination for multiple businesses, planning events and managing deadlines, and overseeing workflows.
• Providing personal assistance such as running errands, managing personal appointments, and handling personal tasks.
• Handling confidential information with discretion and maintaining confidentiality.

Other House and Property Management responsibilities:

• Overseeing the clients residence in the Hollywood Hills and Miami Fl, including managing household staff, diverse schedules and regular maintenance ensuring the smooth operation of the household.
• Managing household budgets, expenses, and financial records.
• Coordinating household services such as cleaning, landscaping, and maintenance.
• Managing household inventory and purchasing supplies as needed.
• Handling security measures and ensuring the safety and security of the property.
• Communicating effectively with the client regarding household updates, issues, and decisions.
• Coordinating directly with contractors, being on site as needed.
• Maintaining a high standard of cleanliness, organization, communication and functionality throughout the residences.

• Managing Schedules: Organizing and managing daily schedules, including appointments, meetings, and events.
• Coordinating with clients and vendors.
• Communication: Handling phone calls and emails. Including responding to inquiries, scheduling meetings, and maintaining communication with team members.
• Travel Arrangements: Planning and coordinating travel arrangements, including booking flights, hotels and transportation.
• Managing expenses, maintaining records and handling paperwork.
• Project Coordination: Assisting in the coordination and management of design projects, including liaising with suppliers, manufacturers, and others.
• Event Planning: Assisting in the planning and execution product launches and promotional events.
• Personal Assistance: Providing personal assistance to the client as needed, such as running errands, managing personal appointments, and handling personal tasks.
• Maintaining confidentiality and discretion regarding sensitive information related to the brand and the clients personal matters.

• Managing family's daily schedules
• Assisting with daily errands, pick up ups and drop offs, light cleaning and organization.
• Private driving for the family.
• Sourcing and ordering office and home equipment and supplies, keeping track of restocks and orders.
• Performing overnight house-sitting duties, including dog sitting and babysitting when needed.

• Providing full time childcare to two pre-teens, including making healthy meals and engaging them in age-appropriate activities.
• Assisting with homework assignments, educational activities, and encouraging learning and development through creative play and sports.
• Driving the children to and from school, extracurricular activities, appointments, and other outings as needed.
• Meal Preparation: Planning and preparing healthy meals and snacks for the children, taking into account any dietary preferences or restrictions.
• Household Management: Performing light housekeeping duties related to the children's areas, such as tidying up their rooms, doing laundry, and keeping play areas organized.
• Ensuring a safe and secure environment for the children at all times, including supervising outdoor play and monitoring their activities like swimming.
• Communication: Maintaining open and regular communication with the parents regarding the children's well-being, activities, schedules, and any concerns or issues that may arise.
• Routine and Structure: Establishing and maintaining a consistent daily routine for the children, including bedtime routines, homework schedules, and other activities.
• Collaborating with other household staff, therapists, and housekeepers, to ensure coordinated care and support for the children.
• Being prepared to handle emergencies or unexpected situations calmly and responsibly, following the family's emergency protocols.