JOIE GYONDLA
Los Angeles,California
Summary
Dynamic Program Coordinator with extensive experience at The Phoenix, excelling in community engagement and curriculum design. Proven track record of building partnerships and leading impactful events. Adept at training and mentoring volunteers, fostering collaboration, and driving participant success through innovative problem-solving and relationship-building skills. Proficient in Salesforce and program documentation.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Program Technician/Group Facilitator
Rainbow Hill Recovery
Los Angeles, CA
05.2025 - Current
- Facilitated weekly recovery groups emphasizing Queer Joy, Mindfulness, and Relapse Prevention.
- Conducted assessments for new clients to tailor support services.
- Administered weekly UA testing to monitor client compliance.
- Coordinated client scheduling for optimal service delivery.
- Maintained office, kitchen, and group rooms for a welcoming environment.
- Tracked client attendance to ensure accurate records and engagement.
Program/Volunteer Coordinator
The Phoenix
Los Angeles, CA
01.2022 - 04.2025
- Established partnerships with treatment centers across Los Angeles to enhance community outreach.
- Developed and led engaging fitness and meditation classes for clients in recovery programs.
- Created accessible programs tailored to the recovery community's needs in Los Angeles.
- Recruited and supervised new team members, volunteers, and volunteer-led initiatives.
- Collaborated with staff to execute large-scale events such as music festivals and camping trips.
- Organized events to raise community awareness of the organization's mission.
- Maintained storage facility and managed inventory to ensure operational efficiency.
- Implemented safety protocols during program activities to uphold participant well-being.
Senior Community Engagement
Los Angeles LGBT Center
Los Angeles, CA
01.2019 - 01.2022
- Stewarded a portfolio of over 300 participants from start to finish on their journey with AIDS/LifeCycle and TogetherRide
- Assisted participants with fundraising, training, trip planning, motivation, and connecting to various resources on preparation for the event
- Partnership management: In charge of recruiting and maintaining relationships with community partners
- Responsible for driving participants to community partners, promoting special events, and collecting payment and donations as per contractual obligations
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Provided efficient and courteous service to customers at all times
Child Motivator
Los Angeles, CA
01.2011 - 12.2021
- Directed and motivated children for photo and commercial shoots
- Coordinated with Photographers and Art Directors to achieve desired outcomes
- Cultivated instant rapport with talent which resulted in trust and natural engagement in front of the camera
- Liaised with parents, problem solving any concerns while on set
- Developed the ability to build personal relations with clients through strategic marketing and networking
- Built relationships and cultivated new ones to create a personal database
- Motivated others through inspirational speeches, stories, or quotes
- Developed innovative strategies for inspiring individuals to reach their goals
- Recognized individual strengths within teams in order to foster collaboration and success
Drug and Alcohol Technician
La Fuente
Los Angeles, CA
01.2018 - 12.2018
- Provided crisis intervention services when needed.
- Educated clients about the risks associated with drug and alcohol use.
- Prepared detailed reports documenting client interactions and progress towards goals.
- Collaborated with other healthcare providers to coordinate care for clients who have co-occurring mental health disorders.
- Monitored progress through regular review of client records and administered standardized tests to measure outcomes of treatment plans.
- Ensured compliance with all applicable laws, regulations, ethical standards, confidentiality policies.
- Guided clients in developing skills or strategies for dealing with problems.
- Completed day-to-day duties accurately and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked effectively in team environments to make the workplace more productive.
Drug and Alcohol Counselor in Substance Use Disorder
LACC/Ongoing
Los Angeles
Education
Drug and Alcohol Counselor in Substance Use Disorder -
LACC/Ongoing
Los AngelesSkills
- Training facilitation
- Collaborative approach
- Curriculum design
- Problem-solving
- Team leadership
- Adaptability and dependability
- Relationship building
- Coaching and mentoring
- Community engagement
- Documentation and reporting
- Conflict resolution
- Client relations strength
- Empathy and patience
- Reliability and punctuality
Certification
RAD-T
Medical Peer Support Specialist
References
References available upon request
Timeline
Program Technician/Group Facilitator
Rainbow Hill Recovery
05.2025 - Current
Program/Volunteer Coordinator
The Phoenix
01.2022 - 04.2025
Senior Community Engagement
Los Angeles LGBT Center
01.2019 - 01.2022
Drug and Alcohol Technician
La Fuente
01.2018 - 12.2018
Child Motivator
01.2011 - 12.2021
Drug and Alcohol Counselor in Substance Use Disorder
LACC/Ongoing
Drug and Alcohol Counselor in Substance Use Disorder -
LACC/Ongoing
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