Joel Gomez
Trumbull,CT
Summary
Dedicated and detail-oriented professional aiming to enhance customer service within the healthcare industry as an EKG Technician. Offering strong problem-solving abilities, excellent attention to detail, and a commitment to delivering compassionate care. Looking to contribute to a healthcare team that values precision and patient well-being.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Target
06.2021 - Current
- Operated registers for customer transactions, including returns, exchanges, and efficient payment processing.
- Delivered Drive-Up purchases, ensuring timely and accurate deliveries while maintaining customer satisfaction.
- Handled customer inquiries regarding pricing, warranties, and product availability, providing effective solutions.
- Performed administrative duties such as processing invoices, buyouts, and maintaining detailed records.
- Developed strong communication skills by addressing guest concerns and offering personalized service.
Pharmacy Technician
CVS Pharmacy
06.2021 - 08.2023
- Delivered exceptional customer service by addressing patient needs with care and professionalism.
- Filled prescriptions for new and recurring patients, ensuring accuracy and compliance with healthcare regulations.
- Supported the pharmacy team with inventory management, restocking shelves, and maintaining accurate records.
- Assisted with opening and closing duties, including handling medication storage and organizing prescription logs.
- Demonstrated strong organizational and multitasking skills in a fast-paced, healthcare environment.
Pharmacy Technician
Stop & Shop Pharmacy
08.2022 - 09.2022
- Assisted pharmacists in preparing and dispensing medications, ensuring all prescriptions were accurately filled and properly labeled.
- Provided guidance to customers on over-the-counter medications and health products.
- Maintained inventory and ensured medication stock levels were adequate.
- Handled customer inquiries and concerns, ensuring a high level of satisfaction and timely service.
- Assisted with clerical tasks, including filing patient records and processing insurance claims.
Education
Medical Training Program -
Training Direct School
Bridgeport, CT04-2025
High School Diploma - undefined
Stratford High School
Stratford, CT06.2021
Skills
- Fluent in Spanish
- Strong Attention to Detail: Able to maintain accuracy in high-pressure situations
- Problem-Solving & Analytical Thinking: Skilled at identifying issues and proposing effective solutions
- Time Management: Proven ability to handle multiple tasks and prioritize efficiently
- Customer Service Excellence: Adept at interacting with patients and guests in a caring, professional manner
Certification
- CPR Certified
- Licensed Pharmacy Technician
- EKG Certified
Timeline
Pharmacy Technician
Stop & Shop Pharmacy
08.2022 - 09.2022
Retail Sales Associate
Target
06.2021 - Current
Pharmacy Technician
CVS Pharmacy
06.2021 - 08.2023
High School Diploma - undefined
Stratford High School
Medical Training Program -
Training Direct School
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