Jojunia Johnson
Bainbridge,GEORGIA
Summary
Accomplished Account Manager and Merchandiser experienced in executing best practices to drive business outcomes. Developed strategic account plans for large retail clients, optimizing product placements and enhancing customer satisfaction through effective relationship management and team leadership. Recognized as a collaborative business partner and a culturally-sensitive leader committed to delivering quality service.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Large Store Account Manager
United Coca Cola
Tallahassee, Florida
02.2026 - Current
- Managed relationships with key stakeholders and decision-makers.
- Developed strategic account plans for large retail clients.
- Analyzed market trends to optimize product placements and promotions.
Small store sales supervisor
United Coca Cola
Tallahassee, Florida
07.2022 - 02.2026
- Supervised daily sales operations and ensured team adherence to company policies.
- Trained new staff on sales techniques and customer service standards.
- Coordinated product displays to enhance visibility and drive customer interest.
Account Manager
Heartland Coca Cola Bottling Company
Lenexa, KS
01.2017 - 07.2022
- Supervised team of 14 merchandisers, conducting performance reviews to enhance team effectiveness
- Determine, sell and order products for assigned customers
- Determined, sold, and ordered products for assigned customers, ensuring alignment with their needs and preferences
- Maintain proper inventory levels to ensure customer satisfaction and company standards are being met
- Ensure consistent adherence to merchandising and customer service standards
- Constructed, modified, and removed product displays and POS materials; maintained product space and addressed damaged or defective items
- Transported, replaced, and maintained POS advertising to ensure visibility for the account.
- Managed the transport, replacement, and maintenance of POS advertising for the account
- Stock and merchandise products in the allocated beverage section including coolers, racks, and secondary displays
Lead Merchandiser
Heartland Coca Cola Bottling Company
Lenexa, KS
06.2013 - 01.2017
- Analyzed market trends to inform merchandising strategies and promotions.
- Led product assortment planning to maximize shelf space efficiency.
- Collaborated with sales teams to align inventory levels with customer demand.
- Developed visual merchandising standards for brand representation in stores.
- Trained team members on effective merchandising techniques and best practices.
- Managed seasonal product launches, ensuring timely execution across locations.
- Conducted store visits to assess compliance with merchandising guidelines.
- Identified opportunities for cost savings through improved processes or vendor negotiations.
Assistant Property Manager
Greenview Manor
Charleston, IL
01.2010 - 01.2013
Inventory Specialist
WIS
Poplar Bluff, MO
01.2010 - 12.2010
- Interviewed potential vendors and selected ones that best meet the needs of the organization
- Oversaw inventory and ordered additional products and supplies when needed
- Evaluated the selection and shipping process and worked to improve efficiency
- Kept up-to-date with industry trends and updated inventory as needed
- Negotiated vendor contracts to secure favorable terms for the organization
Truck driver (OTR)
CRST International
Cedar Rapids, IA
01.2009 - 12.2010
Education
Bachelor of Science Degree - Business Management
Strayer University
Herndon, VAAssociate of Arts - Computer Technology
University of Phoenix
Phoenix, AZSkills
- Account Management
- Account strategy
- Client management
- Sales strategy
- Performance Management
- Sales Recruitment
- Team coordination
- Team coaching
- Employee supervision
- Leadership
- Employee engagement
- Training
- Merchandising
- Visual merchandising
- Merchandising tactics
- Store displays
- Market analysis
- Inventory management
- Vendor management
- Project management
- Salesforce
- Excel
- PowerPoint
- Word
- Outlook
- Team motivation
- Relationship management
- Brand promotion
- Verbal and written communication
- Training
- Verbal and written communication
Certification
- Project Management Course Completion, 01/01/16
- OSHA 30, 01/01/15
- Forklift Operator Training, 01/01/13
Timeline
Large Store Account Manager
United Coca Cola
02.2026 - Current
Small store sales supervisor
United Coca Cola
07.2022 - 02.2026
Account Manager
Heartland Coca Cola Bottling Company
01.2017 - 07.2022
Lead Merchandiser
Heartland Coca Cola Bottling Company
06.2013 - 01.2017
Assistant Property Manager
Greenview Manor
01.2010 - 01.2013
Inventory Specialist
WIS
01.2010 - 12.2010
Truck driver (OTR)
CRST International
01.2009 - 12.2010
Bachelor of Science Degree - Business Management
Strayer University
Associate of Arts - Computer Technology
University of Phoenix