An accomplished bilingual leader and advocate in Social Services providing leadership and supervision for the day to day operations of centers and develops new and more efficient ways to provide services.
Overview
38
38
years of professional experience
Work History
Center Director
Center for Elders Independence
Berkeley, CA
11.2020 - Current
Serve as site administrator
Responsible for planning and administering the Day-To-Day operations of one of CEI's adult day care centers (ADHC) and associated social and rehabilitative services program, home care nursing program, medical clinic and transportation services
Provide leadership and supervision for the day to day operations of the center and develop new and more efficient ways to provide services
Participate in the development and delivery of strategic planning initiatives with direction from Center Directors and the senior leadership team
Lead PACE center team members to optimal performance
Associate Center Director
Center for Elders Independence
Berkeley, CA
05.2020 - 11.2020
Provided support to leadership and Center Director site administrators for all of CEI's PACE (Program of All Inclusive Care of the Elderly) centers
Promote and ensure a high quality of services to PACE program participants through coordination of healthcare services provided by a diverse team of health care disciplines in all aspects of center operations.
Social Worker
Center for Elders Independence
Berkeley, CA
04.2012 - 05.2020
Conduct thorough initial and ongoing psychosocial assessments for clients in a healthcare environment
Identify risk factors and take appropriate intervention
Adhere to mandated reporting guidelines and code of ethics
Initiate, coordinate and mediate care conferences
Work effectively with an Interdisciplinary Team
Manage case load with effectiveness and efficiency
Facilitate group therapy sessions on spirituality, life purpose and meaning
Provide clinical services in the areas of chronic and life-threatening illness, individual therapy and grief and loss
Establish and maintain therapeutic relationship with participants and their families.
Social Worker
OnLok Lifeways, Geriatric Services
Berkeley, CA
01.2007 - 04.2012
Conduct thorough initial and ongoing psycho-social assessments for clients in a healthcare environment
Identify risk factors and take appropriate intervention
Adhere to mandated reporting guidelines and code of ethics
Initiate, coordinate and mediate care conferences
Work effectively with an Interdisciplinary Team
Manage case load with effectiveness and efficiency
Facilitate group therapy sessions on spirituality, life purpose and meaning
Provide clinical services in the areas of chronic and life-threatening illness, individual therapy and grief and loss
Establish and maintain therapeutic relationship with participants and their families.
Senior Case Manager
HIV Program, Larkin Street Youth Services
Berkeley, CA
05.2004 - 12.2006
Skillfully interviewed and screened prospective clients for the program which serviced HIV homeless between 18 and 25
Worked with multi-disciplinary team to assist clients with their needs
Assisted residents in independent living skills and realistic goal setting
Stimulated the cooperation of clients, their families, and community agencies or individuals
Worked with troubled clients and intervened in crisis situations as needed
Educated clients/residents on HIV issues
Proved assistance to residents consistent to house rules and case plans
Developed, monitored, and revised treatment plans.
Service Coordinator
Regional Center of the East Bay
Berkeley, CA
03.2001 - 01.2004
Encouraged clients to fully participate in coordinating and utilizing the resources available for their infants or babies in need
Assessed clients' physical and mental development to determine need for services
Initiated referrals and monitored progress of services
Assisted parents in independent living skills and realistic goal setting
Identified barriers to client's development objectives and plans
Maintained accurate client records.
Case Manager
Larkin Street Youth Center
Berkeley, CA
11.1999 - 03.2001
Collaborated with Social Service agencies to ensure appropriate support for clients/residents
Followed up with residents and other agencies regarding transitions of clients and recorded outcomes
Assisted residents in independent living skills and realistic goal setting
Worked with troubled clients and intervened in crisis situations as needed
Provided assistance to residents consistent to house rules and case plans
Followed up with clients/residents and other agencies regarding transitions of clients and recorded outcomes.
Management Trainee
Enterprise Rent-A-Car
Berkeley, CA
01.1997 - 06.1998
Client Service Manager
Human Concern Center
Berkeley, CA
06.1996 - 09.1996
Managed financial assistance programs
Maintained accurate client records.
Family Advocate
Family Resource Center
Berkeley, CA
05.1995 - 06.1996
Managed the operations of housing programs for homeless families
Managed financial assistance programs.
Residential Counselor
Catholic Charities, Richmond Hills Shelter
Berkeley, CA
04.1994 - 04.1995
Managed operations and facilitated the cooperation of clients and their families with community agencies.
Bilingual Customer Service Representative
Sprint/United Management Company
Berkeley, CA
06.1993 - 10.1993
Administrative Assistant
Department of Electrical Engineering, Stanford University
Berkeley, CA
11.1992 - 04.1993
International Communications Technician
Havana, Cuba
Berkeley, CA
08.1988 - 09.1992
Sergeant
Cuban Military
Berkeley, CA
08.1985 - 08.1988
Education
Master of Arts in Social Work -
California State University East Bay, Hayward, USA
01.2004
Degree in Communications -
Havana University, Cuba
Residential Care Facility for the Elderly Administration Certificate Program -
San Francisco State University
Skills
Knowledge of Windows 2000 and Word
Experience in data entry and DOS database applications
Knowledge of Windows XP
Fluently speak and write Spanish and English
Speak and read basic French and Portuguese
Strong verbal and written communications skills
Human growth and development of family relationships
Knowledge of normal and abnormal individual and group behavior
Knowledge of principles, objective and techniques of counseling individuals
Cross-cultural awareness
Civic literacy (grasp of social and political landscapes)
Interpersonal and self-directional skill
Workshops And Training
Homeless Families
Homeless Children
Autism and other developmental challenges
Parenting
Community Outreach
Advance Care Planning
Copying with grief and pain
Dementia: Challenging Behaviors
AIDS Hotline (SF AIDS Foundation)
Drug and Alcohol Counseling
Rage and Anger
Domestic Violence and Child Abuse
Languages
Spanish
Native/ Bilingual
Timeline
Center Director
Center for Elders Independence
11.2020 - Current
Associate Center Director
Center for Elders Independence
05.2020 - 11.2020
Social Worker
Center for Elders Independence
04.2012 - 05.2020
Social Worker
OnLok Lifeways, Geriatric Services
01.2007 - 04.2012
Senior Case Manager
HIV Program, Larkin Street Youth Services
05.2004 - 12.2006
Service Coordinator
Regional Center of the East Bay
03.2001 - 01.2004
Case Manager
Larkin Street Youth Center
11.1999 - 03.2001
Management Trainee
Enterprise Rent-A-Car
01.1997 - 06.1998
Client Service Manager
Human Concern Center
06.1996 - 09.1996
Family Advocate
Family Resource Center
05.1995 - 06.1996
Residential Counselor
Catholic Charities, Richmond Hills Shelter
04.1994 - 04.1995
Bilingual Customer Service Representative
Sprint/United Management Company
06.1993 - 10.1993
Administrative Assistant
Department of Electrical Engineering, Stanford University
11.1992 - 04.1993
International Communications Technician
Havana, Cuba
08.1988 - 09.1992
Sergeant
Cuban Military
08.1985 - 08.1988
Master of Arts in Social Work -
California State University East Bay, Hayward, USA
Degree in Communications -
Havana University, Cuba
Residential Care Facility for the Elderly Administration Certificate Program -
San Francisco State University
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