JOËL PÉRODIN
Upper Marlboro,MD
Summary
Dynamic professional with proven work ethic, organization and time management skills in fast paced, deadline-driven environments. Recognized for interpersonal and problem solving skills. Proven ability to work collaboratively as part of a remote team while being self-directed when necessary. Dedicated food service manager with several years of experience overseeing staff and operations for the field. Versatile leader with skills in staff recruitment and leadership, business planning and marketing. Quick-thinker with logical solutions to wide variety of issues in food service.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Guest Services Representative
The Architect Hotel
Washington, DC
01.2017 - Current
- Efficiently process guest check-ins by confirming reservations, verifying identities, and assigning rooms following established policies and procedures
- Operate telephone switchboard station, responding promptly to guests' requests and resolving any issues that arise
- Ensure accurate and timely completion of daily reports, including numbers of arrivals and departures, while carefully documenting pertinent information in logbooks
- Process all payment types, including room charges, cash, debit, or credit, while maintaining a secure bank and adhering to established accounting practices
- Demonstrate exceptional customer service skills, warmly welcoming guests, anticipating and addressing their needs, and thanking them with genuine appreciation
- Adhere strictly to company safety and security policies and procedures, always maintaining a professional appearance and safeguarding proprietary information
Founder
Blank Creation, LLC
Sheridan, WY
10.2016 - Current
- Developed and executed successful marketing campaigns to promote artists and music releases across various channels, including advertising and social media
- Coordinated the distribution process to ensure timely and efficient delivery of music to consumers, resulting in increased brand visibility
- Discovered and signed talented new artists to expand the roster and drive business growth
- Managed budget allocation and negotiated contracts with vendors to ensure optimal return on investment
- Maintained up-to-date knowledge of industry trends and best practices to continually enhance marketing strategies and drive revenue
Co-Owner
RetroKafé, LLC
Silver Spring, MD
01.2016 - 12.2018
- Created visually appealing marketing materials, including menus, flyers, and social media graphics, to promote the business and attract new customers
- Interacted with customers in a clear, friendly, and informative manner, ensuring their needs were heard and met with exceptional service.Managed multiple responsibilities simultaneously, prioritized tasks effectively, and maintained high service standards during busy periods
- Trained and mentored new staff members, fostered a collaborative team environment and led by example to uphold exceptional customer service standards
- Established strong relationships with regular customers, promoted specials and new items, and utilized social media to engage with and attract customers
Art Director
Penthouse Studio, LLC
Bethesda, MD
05.2014 - 07.2016
- Collaborated with clients to understand their creative vision and translate it into a visual concept
- Managed day-to-day operations, including budgeting, marketing, scheduling, and staff management, resulting in smooth and efficient production processes
- Set up and configured equipment for photo shoots, including lighting, backdrops, and other technical elements, resulting in high-quality visual content
- Edited and retouched photos to meet client expectations, resulting in visually stunning and cohesive campaigns
- Communicated with clients to ensure their needs and preferences were met, resulting in high levels of client satisfaction and repeat business
Banquet Coordinator
Columbia Country Club
Chevy Chase, MD
03.2009 - 06.2014
- Managed event setup and execution for distinguished club members and parties ranging from 50 - 1,200 guests, ensuring smooth functioning of dining operations
- Coordinated with the catering department and vendors to ensure successful event planning and execution
- Provided excellent hospitality and customer service to members and guests
- Maintained compliance with club policies and procedures as well as Federal and State Laws including those related to alcohol service and sanitation
Editor and Colorist
Quest DV Digital Filmworks
Silver Spring, MD
05.2011 - 05.2014
- Adjusted and enhanced the color of video footage to achieve a specific look or mood, including manipulating brightness, saturation, hue, and contrast
- Assembled and refined raw video footage into a polished final product
Photoshop Instructor
United States Forest Service
Rockville, MD
10.2012 - 10.2012
- Provided students with clear and concise course syllabus that outlined course requirements, objectives, means of attainment, and evaluation methods within the first week of classes
- Used appropriate teaching methods to reach students of varying educational backgrounds and learning styles, enabling them to assess their own progress and master course objectives
- Experienced in curriculum development, including designing a comprehensive introductory Adobe Photoshop course based on departmental needs, and fostering student engagement and creative development
Education
Cinematography
Bowie State University
Bowie, MD05.2013
Fine Arts
Montgomery College
Rockville, MD05.2009
Skills
- Shift change management
- Language proficiency
- Payment processing
- Computer skills
Affiliations
Bethesda, MD Chamber of Commerce, 05/01/15
Certification
- Servsafe-Food Services Manager
- Final Cut Pro Apple Certification
- Color Apple Certification
- Motion Apple Certification
- Soundtrack Pro Apple Certification
Languages
- Fluent in English
- Haitian Creole
- Spanish
- Working proficiency in French
Languages
English
Professional
Spanish
Professional
French
Professional
Creole
Professional
Personal Information
Available: Full-Time
Timeline
Guest Services Representative
The Architect Hotel
01.2017 - Current
Founder
Blank Creation, LLC
10.2016 - Current
Co-Owner
RetroKafé, LLC
01.2016 - 12.2018
Art Director
Penthouse Studio, LLC
05.2014 - 07.2016
Photoshop Instructor
United States Forest Service
10.2012 - 10.2012
Editor and Colorist
Quest DV Digital Filmworks
05.2011 - 05.2014
Banquet Coordinator
Columbia Country Club
03.2009 - 06.2014
- Servsafe-Food Services Manager
- Final Cut Pro Apple Certification
- Color Apple Certification
- Motion Apple Certification
- Soundtrack Pro Apple Certification
Cinematography
Bowie State University
Fine Arts
Montgomery College
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