Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jolanta Andrzejczak

Glen Cove

Summary

Dynamic manager with a proven track record at Julianne, enhancing customer satisfaction and driving sales through effective relationship building and team leadership. Skilled in inventory management and decision-making, I consistently exceed targets while fostering a motivated workforce. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs. My attention to detail and ability to multitask ensure optimal operational performance.

Overview

29
29
years of professional experience

Work History

Manager

Julianne
08.2007 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Improved marketing to attract new customers and promote business.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Salesperson

Janet Brown Inc.
07.1996 - 08.2007
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Implemented effective sales strategies to maximize revenue generation.
  • Exceeded monthly targets by diligently following up on leads and closing deals promptly.
  • Maintained current knowledge of evolving changes in marketplace.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Contributed to event marketing, sales and brand promotion.

Education

Associate of Science - Medical Laboratory Science

Queensborough Community College
Oakland Gardens, NY

Associate of Science - Nursing Assistant

Barry Tech
Westbury, NY
01-1993

Associate of Science - Social Work

Medical Vocational School
Bialystock, Poland
05-1985

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Complex Problem-solving
  • Documentation and reporting
  • Relationship building
  • Sales techniques
  • Workforce management
  • Ability to multitask
  • Excellent interpersonal and oral communication skills
  • Work prioritization
  • Inventory management
  • Computer skills
  • Positive attitude
  • Attention to detail

Languages

English
Native or Bilingual
Polish
Native or Bilingual
Russian
Native or Bilingual

Timeline

Manager

Julianne
08.2007 - Current

Salesperson

Janet Brown Inc.
07.1996 - 08.2007

Associate of Science - Medical Laboratory Science

Queensborough Community College

Associate of Science - Nursing Assistant

Barry Tech

Associate of Science - Social Work

Medical Vocational School

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Jolanta Andrzejczak