Jolanta-Da Hines-Michael
Amityville,NY
Overview
2
2
years of professional experience
2
2
Certification
Work History
Registered Medical Assistant
Northwell Gohealth Urgent Care
12.2023 - Current
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
- Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Verified proper storage and transportation of specimens to laboratories.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Phlebotomist/Certified Medical Assistant
Comprehensive Medical Services
09.2022 - 11.2023
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
Education
Phlebotomist Certification - Science Education
Austin Phlebotomy School
Forest Hills, NY03-2024
Graduate Certificate - Science
Allen's School of Science
Queens, NY09-2021
High School Diploma -
Dinthill Technical High School
St. Catherine, Jamaica06-1998
Skills
- Medical terminology
- Immunization administration
- HIPAA compliance
- Laboratory specimen collection
Certification
- Registered Medical Assistant (RMA) - American Medical Technologists (AMT).
- Basic Life Support (BLS) - American Heart Association.
- CPR/AED Certification
- Basic Life Support Certification (BLS)
- Pediatric Training - Northwell Goheath Urgent Care [2024]
Languages
English
Full Professional
Timeline
Registered Medical Assistant
Northwell Gohealth Urgent Care
12.2023 - Current
Phlebotomist/Certified Medical Assistant
Comprehensive Medical Services
09.2022 - 11.2023
Phlebotomist Certification - Science Education
Austin Phlebotomy School
Graduate Certificate - Science
Allen's School of Science
High School Diploma -
Dinthill Technical High School
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