Jolay Price
Columbus
Summary
Dedicated pharmacy professional with strong skills in medication preparation and customer service. Proven ability to support pharmacists and enhance pharmacy operations by ensuring compliance and efficient workflow management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Equitas Health Pharmacy
Columbus
11.2025 - Current
- Supported pharmacists in preparing and dispensing medications to ensure timely patient care.
- Collaborated with healthcare providers to address patient medication needs.
- Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
- Coordinated with insurance companies to process claims, resolve issues, and secure payments for medications.
- Assisted in administering the 340B Drug Pricing Program, including prescription eligibility verification, inventory tracking, and maintaining compliance with program guidelines.
- Collaborated with pharmacy staff and third-party vendors to optimize 340B workflows, reduce costs, and ensure accurate billing and auditing processes.
- Updated customer profiles with demographics, allergies, and medications in pharmacy computer systems to maintain accurate patient records.
Certified Pharmacy Technician
Kroger's Pharmacy
Columbus
05.2024 - 11.2025
- Clinical: Perform precise prescription preparation, compounding, and medication dispensing under pharmacist supervision while adhering to regulatory and safety standards. Conduct medication inventory management, including verifying stock levels, rotating supplies, and preventing errors to support accurate and timely patient care.
- Provide excellent customer service by processing prescriptions, assisting patients with insurance claims, and coordinating with pharmacists to ensure safe and efficient care.
- Maintained strict patient confidentiality to comply with HIPAA regulations and prevent data compromises.
- Facilitated a tidy and orderly pharmacy workspace, which contributed to effective medication retrieval and dispensing.
Financial services
Walmart
Columbus
01.2022 - 05.2024
- Ensured compliance with applicable laws, regulations, policies, and procedures in financial services.
- Facilitated transactions such as bill payments, check cashing, money transfers, money orders, and tax preparation while prioritizing security of customers' financial information.
- Conducted training sessions for new financial services specialists, improving team proficiency and service quality.
Customer Care Associate
JCPenney
Columbus
06.2020 - 01.2022
- Managed inbound customer inquiries, supporting online returns and adjustments to enhance customer satisfaction.
- Resolved customer complaints through clear communication and effective problem-solving, improving overall customer experience.
- Fraud Prevention: Operated within the fraud department, where I played a crucial role in safeguarding customer accounts. This involved securing compromised accounts and conducting thorough reviews of transactions to maintain the integrity and security of customer information.
- Trained new associates on customer service best practices and procedures, fostering a knowledgeable team.
Education
High School Diploma -
Linden McKinley STEM Academy
Columbus, OH05-2020
Associate of Science - Biology
The Ohio State University
Columbus, OH04-2026
Skills
- Medication dispensing
- Pharmacy operations
- Insurance verification
- Medication inventory
- Regulatory compliance
- HIPAA regulations
- Patient care
- Customer service
- Inventory management
- Problem solving
- Pharmacist support
Certification
- Pharmacy Technician Certification, National Healthcare Association CPhT
- CPR and First Aid
Timeline
Certified Pharmacy Technician
Equitas Health Pharmacy
11.2025 - Current
Certified Pharmacy Technician
Kroger's Pharmacy
05.2024 - 11.2025
Financial services
Walmart
01.2022 - 05.2024
Customer Care Associate
JCPenney
06.2020 - 01.2022
High School Diploma -
Linden McKinley STEM Academy
Associate of Science - Biology
The Ohio State University