Jolee Porter
Terre Haute,IN
Summary
Compassionate Medical Assistant with strong skills in patient support and health record management. Ensures quality care delivery by assisting healthcare providers and administering immunizations. Committed to enhancing patient satisfaction through effective communication and efficient clinic workflow.
Overview
2
2
years of professional experience
Work History
Pediatric Medical Assistant
Union Health
Terre Haute, IN
06.2025 - Current
- Assisted healthcare providers with patient examinations and procedures to ensure quality care delivery.
- Administered immunizations and medications according to established protocols, ensuring patient safety and compliance.
- Maintained accurate patient records using electronic health record systems for efficient data management.
- Coordinated appointment scheduling and follow-up calls to optimize clinic workflow and enhance patient satisfaction.
- Trained new staff on office procedures and EHR usage, fostering a knowledgeable team environment.
- Prepared examination rooms with necessary equipment and supplies, optimizing efficiency during appointments.
- Coordinated referrals to specialists, facilitating seamless continuity of care for patients in need of additional services.
- Increased patient satisfaction by providing compassionate and efficient pediatric care.
- Educated patients and families on treatment plans, promoting understanding and adherence to medical advice.
Clinic Care Aide
SIH Urgent Care/Work Care
Marion, Il
12.2024 - 05.2025
- Obtained client medical history, medication information, symptoms, and allergies.
- Monitored patient health status, reporting changes to medical staff promptly.
- Implemented infection control protocols to maintain a clean and safe environment.
- Managed challenging behaviors effectively using de-escalation techniques, ensuring the safety of all parties involved.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Pediatric Clinic Care Aide
SIH Pediatrics
Marion, Il
12.2024 - 03.2025
- Monitored patient conditions, reporting changes to nursing staff for timely interventions.
- Maintained cleanliness and organization of patient areas to promote a healthy atmosphere.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Maintained a clean and safe environment for patients by following infection control protocols and conducting regular safety checks.
- Documented patient information accurately and consistently in electronic medical records, supporting continuity of care across providers.
Receptionist
Southern Illinois Healthcare Foundation
Marion, IL
11.2023 - 12.2024
- Greeted patients and visitors, ensuring a welcoming environment.
- Managed multi-line phone system, directing calls efficiently.
- Scheduled appointments and coordinated provider availability for optimal patient flow.
- Maintained accurate patient records within electronic health record systems.
Education
Certificate - Medical Assisting
Stepful
04-2025
High School Diploma -
Harrisburg High School
Harrisburg, IL05-2023
Skills
- Immunization administration
- Medical record management
- Vital signs monitoring
- Patient scheduling
- Hearing and vision screening
- Patient care
- Patient education
- Lab specimen collection
- Willingness to learn
- Teamwork and collaboration
- Time management
Timeline
Pediatric Medical Assistant
Union Health
06.2025 - Current
Clinic Care Aide
SIH Urgent Care/Work Care
12.2024 - 05.2025
Pediatric Clinic Care Aide
SIH Pediatrics
12.2024 - 03.2025
Receptionist
Southern Illinois Healthcare Foundation
11.2023 - 12.2024
Certificate - Medical Assisting
Stepful
High School Diploma -
Harrisburg High School