Laila Mahmood
Summary
Dynamic professional with a robust foundation in healthcare and non-profit sectors. Proven ability to enhance patient care through community outreach and effective communication, with a goal of becoming a medical practitioner and establishing a non-profit to serve underserved populations.
Overview
5
5
years of professional experience
Work History
Pediatric Medical Assistant
Lloyd Takao
Orinda, California
04.2023 - 04.2024
- Conducted patient triage and greeted patients upon arrival.
- Administered vaccines and performed injections as required.
- Verified insurance information to ensure accurate processing.
- Facilitated patient check-in to streamline clinic flow.
- Collected vital signs to assist in medical assessments.
- Answered phones and scheduled appointments for efficient operations.
- Processed laboratory tests, including cold, flu, mono, strep, and RSV.
- Documented patient interactions through medical scribing for accurate records.
- Coordinated patient intake by gathering medical histories and vital signs to ensure comprehensive assessments.
- Conducted patient triage and greeted patients upon arrival.
- Administered vaccines and performed injections as required.
- Verified insurance information to ensure accurate processing.
- Facilitated patient check-in to streamline clinic flow.
- Collected vital signs to assist in medical assessments.
- Answered phones and scheduled appointments for efficient operations.
- Processed laboratory tests, including cold, flu, mono, strep, and RSV.
- Documented patient interactions through medical scribing for accurate records.
- Educated families on pediatric health topics and care instructions.
Medical Assistant
Action Urgent Care
08.2022 - 04.2023
- Triaged patients to prioritize care based on medical urgency.
- Took and analyzed vital signs, identifying normal versus abnormal readings.
- Coordinated with providers including PAs, NPs, and MDs for patient management.
- Administered injections and vaccinations per established protocols.
- Performed EKG setup to assist in cardiac evaluations.
- Supported medical procedures to enhance patient outcomes.
- Conducted spirometry tests and nebulizer treatments as required.
- Managed clerical tasks such as scheduling appointments and patient check-ins.
- Assisted physicians with patient examinations and treatment procedures to ensure accurate diagnosis and effective care.
- Administered immunizations and monitored patients for adverse reactions to ensure safety and effectiveness of treatments.
- Managed patient check-in and check-out processes to streamline patient flow and enhance overall clinic efficiency.
Patient Care Coordinator
LaserAway
09.2021 - 02.2022
- Educated patients on procedures and drug interactions during pre- and post-treatment stages.
- Applied numbing cream to designated areas before procedures.
- Scheduled and confirmed patient appointments to optimize clinic workflow.
- Greeted patients upon arrival to ensure a welcoming environment.
- Managed phone inquiries to address patient questions effectively.
- Coordinated appointment creation for efficient patient flow.
- Provided comprehensive patient care throughout treatment the process.
- Assisted in maintaining accurate records for all patient interactions.
- Coordinated scheduling for laser treatment services, enhancing patient access to timely care.
- Assisted patients with pre-visit preparations, ensuring clarity and confidence before their appointments.
- Maintained and updated patient records in electronic systems, supporting accurate and efficient information retrieval.
Wellness Coordinator
Ta’leef Collective
03.2021 - 09.2021
- Organized schedules for therapists to ensure efficient patient care and smooth operations.
- Collaborated with therapists and clients to facilitate seamless communication and service delivery.
- Coordinated event planning activities, enhancing the therapeutic experience for all participants.
- Coordinated workshops and events to promote mental and physical well-being for participants.
- Collaborated with local organizations to broaden access to wellness resources and services.
- Organized schedules for therapists to ensure efficient patient care and smooth operations.
- Collaborated with therapists and clients to facilitate seamless communication and service delivery.
- Coordinated event planning activities, enhancing the therapeutic experience for all participants.
Intern
Ta’leef Collective
06.2019 - 01.2020
- Planned and executed community building events to enhance engagement and participation.
- Coordinated volunteer efforts to ensure smooth event operations and maximize impact.
- Managed social media marketing campaigns to promote events and increase visibility.
- Organized fundraising initiatives to support community projects and programs.
- Led team-building activities to strengthen collaboration among participants.
- Handled email communications for effective coordination and information dissemination.
- Set up, opened, and closed events, ensuring all logistical aspects were addressed.
- Planned and executed community building events to enhance engagement and participation.
- Coordinated volunteer efforts to ensure smooth event operations and maximize impact.
- Managed social media marketing campaigns to promote events and increase visibility.
- Organized fundraising initiatives to support community projects and programs.
- Led team-building activities to strengthen collaboration among participants.
- Handled email communications for effective coordination and information dissemination.
- Set up, opened, and closed events, ensuring all logistical aspects were addressed.
- Assisted team members in organizing daily administrative tasks and coordinating projects.
- Collaborated with diverse groups to expand program outreach and boost participation.
Education
Pre-Health Sciences Post-Baccalaureate Program -
University of California, Berkeley Extension
Berkeley, CA06-2026
Bachelor of Arts - Communications
University of California, Santa Cruz
Santa Cruz, CA03-2020
Diablo Valley College
Pleasant Hill, Ca05-2018
Skills
- Patient care
- Vaccine administration
- Immunization administration
- Triage
- Blood pressure checks
- Spirometry
- Nebulizer administration
- Lab specimen collection
- Patient scheduling
- Medical scribing
- Medical terminology
- Electronic health records
- EPIC
- Health promotion
- Vital signs monitoring
- Assisting providers in healthcare
Languages
Urdu
Native/ Bilingual
Hindi
Native/ Bilingual
Timeline
Pediatric Medical Assistant
Lloyd Takao
04.2023 - 04.2024
Medical Assistant
Action Urgent Care
08.2022 - 04.2023
Patient Care Coordinator
LaserAway
09.2021 - 02.2022
Wellness Coordinator
Ta’leef Collective
03.2021 - 09.2021
Intern
Ta’leef Collective
06.2019 - 01.2020
Pre-Health Sciences Post-Baccalaureate Program -
University of California, Berkeley Extension
Bachelor of Arts - Communications
University of California, Santa Cruz
Diablo Valley College