Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Jessie Ortega

Glendale,AZ

Summary

Compassionate CNA known for maintaining high productivity levels and completing tasks efficiently. Possess specialized skills in patient care, vital signs monitoring, and hygiene assistance that ensure optimal support and comfort for patients. Excel in communication, empathy, and time management, contributing to positive outcomes in fast-paced healthcare settings.

Overview

8
8
years of professional experience
1
1
Certification

Work History

CNA

Nurse Finders Agency
Phoenix, Arizona
05.2025 - Current
  • Monitored vital signs, reporting changes to nursing staff without delay.
  • Assisted patients with daily living activities and personal care tasks effectively.
  • Maintained clean and safe environment for patients and staff.
  • Accurately documented patient information in electronic health records.
  • Collaborated with healthcare team members to enhance patient care plans.

Caregiver

Senior Suite Living
Minneapolis, Minnesota
12.2024 - 08.2025
  • Supported clients in daily living activities and personal hygiene routines.
  • Administered medication according to prescribed schedules and care plans.
  • Ensured cleanliness and organization in residents' living spaces.

CNA

Billet Home Health and Hospice
Glendale, Arizona
01.2021 - 01.2024
  • Assisted patients with daily living activities and personal care tasks.
  • Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.
  • Provided emotional support to family members during difficult times.
  • Facilitated communication between patients, family members, and healthcare professionals.
  • Assisted patients in maintaining personal hygiene through showering and bathing assistance, toileting assistance and incontinence care management.

PCA

Abrazo Central Campus
Phoenix, Arizona
05.2017 - 07.2021
  • Assisted patients with daily living activities and personal hygiene routines.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Documented patient information accurately in electronic health records system.
  • Provided companionship and emotional support to patients during recovery.
  • Responded promptly to emergency situations according to established protocols.

Education

Certified Nursing Assistant - CNA

Phoenix Job Corps
Phoenix, AZ
09-1995

Some College (No Degree) - Certified Phlebotomy Technician

Maricopa Community Colleges, Phoenix College
Phoenix, AZ

Skills

  • Vital signs monitoring
  • Electronic health records
  • HIPAA compliance
  • Patient safety protocols
  • Daily living assistance
  • Care plan collaboration
  • Time management
  • Effective communication
  • Feeding assistance
  • Bathing assistance
  • Patient transfers
  • Clinical documentation
  • Bedside manner

Certification

  • CNA 367523803
  • Certified Phlebotomy Technician
  • BLS certification

Languages

Spanish
Professional
English
Professional

References

References available upon request.

Timeline

CNA

Nurse Finders Agency
05.2025 - Current

Caregiver

Senior Suite Living
12.2024 - 08.2025

CNA

Billet Home Health and Hospice
01.2021 - 01.2024

PCA

Abrazo Central Campus
05.2017 - 07.2021

Certified Nursing Assistant - CNA

Phoenix Job Corps

Some College (No Degree) - Certified Phlebotomy Technician

Maricopa Community Colleges, Phoenix College

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