Joleen Wanis
Upland,CA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Open to try and learn new skills while ensuring customers get the help they need.
Overview
6
6
years of professional experience
Work History
Associate
Abercrombie & Fitch Outlet
10.2023 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Answered questions about policies and addressed customer concerns.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Babysitter
Family Members
08.2019 - Current
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Supervised and cared for children ages 5 months to 7 years old.
- Helped prepare and serve nutritionally balanced meals and snacks for children.
- Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
- Enforced rules to teach good manners and maintain safe environment.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Developed system for efficiently managing daily routines.
Education
Associate Degree - Diagnostic Medical Sonography
Platt College
Ontario, CA09-2025
High School Diploma -
Serrano High School
Phelan, CA06.2023
Skills
- Discipline Understanding
- Emotional and Physical Development Assessment
- Child Safety Procedures
- Time Management
- Following Directions
- Customer Service
- Credit and Cash Transactions
- Cleaning and Sanitizing
- Outgoing
- Active Listening
- Relationship Building
- Attention to detail
Languages
Arabic
Professional
Education and Training
true,other,other
Timeline
Associate
Abercrombie & Fitch Outlet
10.2023 - Current
Babysitter
Family Members
08.2019 - Current
Associate Degree - Diagnostic Medical Sonography
Platt College
High School Diploma -
Serrano High School
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