Mekenzie Perez
Kissimmee,FL
Summary
As a sales associate, my role is all about connecting with people and helping them find what they need. I thrive on building relationships with customers, understanding their individual preferences, and offering personalized recommendations. I'm passionate about the products I sell, and I enjoy sharing my knowledge and enthusiasm with others. I take pride in providing exceptional customer service and creating a positive shopping experience. Beyond the sales aspect, I'm a team player, and I contribute to the overall success of the store by assisting with operations, merchandising, and maintaining a welcoming environment. I'm always eager to learn and grow within the role, staying up-to-date on the latest products and trends. For me, being a sales associate is more than just a job; it's an opportunity to connect with people, make a difference, and contribute to a thriving business.
Enthusiastic manicurist offering 2 years of experience in manicures, pedicures, sales, and specialty services. Compassionate babysitter with 2 years of experience offering one-on-one care for children. Modeled appropriate behavior at all times around children while guiding safe and fun activities. Expert at guiding conversations with children about engaging topics, such as hobbies and interests. Customer-focused Retail Associate with solid understanding of retail dynamics, marketing and customer service. Offering periods of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.
Overview
6
6
years of professional experience
Work History
Sales Associate
Five Below
Kissimmee, Florida
11.2024 - Current
- Customer Service: Providing excellent customer service is paramount. This includes greeting customers, answering their questions, offering assistance, and resolving any issues or complaints effectively and politely. Building one on one relationships to further their experience with the company.
- Performed cashier duties such as accepting payments, issuing receipts.
- Product knowledge: Maintaining a thorough understanding of the products or services offered is crucial. This includes knowing features, benefits, pricing, and availability. Staying updated on new products and industry trends is also essential.
- Merchandising: Assisting with visual merchandising efforts to create an attractive and appealing shopping environment. This might involve arranging displays, updating signage, and ensuring products are presented effectively.
- Teamwork: Collaborating effectively with colleagues to achieve team and store goals. This involves clear communication, mutual support, and a willingness to assist others.
- Communication: Maintaining clear and professional communication with customers, colleagues, and management. This includes active listening, clear articulation, and respectful interaction.
- Continuous Learning: Staying proactive in developing skills and knowledge related to products, sales techniques, and customer service best practices.
Nail Technician
Small Business
Kissimmee, FL
08.2019 - 05.2024
- Met with clients to discuss needs, service preferences and special requests
- Performed high volume of daily customers gel, acrylic and natural manicures
- Kept detailed inventory lists for nail care supplies, acrylic powders and gel nail colors etc
- Treated over 10 clients weekly with one-on-one customized plans for nail and cuticle care
- Upsold specials and bundled finger and toe-nail packages to increase personal profit
- Built repeat client base to increase profits and stabilize cash flow
- Resolved guest complaints
Babysitter
Shirley Guererro
Orlando, FL
06.2019 - 03.2022
- Monitored children's safety and well-being to prevent accidents and falls
- Enforced rules to teach good manners and maintain safe environment
- Kept parents' contact information, emergency services phone number and child's health history on hand in case of emergency situations
- Cared for children aged newborn- 3 years old, including tasks such as feeding, dressing and directing activities
- Built relationships with and encouraged social development within children by discussing favorite toys, cousins and favorite activities
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback
- Read stories and played alphabet games to promote early literacy
- Assisted children with bathing and potty training to instill good hygiene from young age
- Discussed developments, behavior and concerns with parents or guardians
- Maintained daily records of children's behavior, sleeping schedules, meals and activities
- Went on family vacations to provide daily childcare services
Education
High School Diploma -
New Beginnings High School
Lake Alfred, FL05.2025
Skills
- Impressionable
- Retail loss prevention
- Sales strategies
- Product recommendations
- Stocking and receiving
- Cash handling
- Customer service
- Adapt to diverse groups
- Relationship selling
- Retail store operations
- Inventory control
- Cash register operation
- Time management
- Exceeds sales goals
- Product guidance
- Service oriented
- Superb time management
- Cleaning techniques
- Relationship building
- Goal tracking
- Merchandise display
- Hospitality and accommodation
- Brand promotions
- Merchandising knowledge
- Dispute mediation
- Cash handling accuracy
- Reading comprehension skills
- Excellent communication skills
- Reliable and punctual
- Written and oral communication skills
- Documentation and recordkeeping
- Money Transfer Systems
- Team player mentality
- Customer- and service-oriented
- Cleanliness
- Problem-solving skills
- Client satisfaction
- Reliable and trustworthy
- Infection controls
- Activity Planning
- Bathing, grooming and dressing
- Child Safety Procedures
- Meal and snack preparation
- Behavior Management
- Emotional and Physical Development Assessment
- Discipline understanding
- Child psychology knowledge
- Light housekeeping
- Dish preparation
- Upselling
- Sales trends
Languages
Spanish
Professional
Affiliations
- Passionate about makeup, skin care and hair care I take pride in my appearance.
- I love to workout, be active and always have something to put my time and energy into.
- Building connections and exploring new people and their perspectives on life is something I truly enjoy.
Timeline
Sales Associate
Five Below
11.2024 - Current
Nail Technician
Small Business
08.2019 - 05.2024
Babysitter
Shirley Guererro
06.2019 - 03.2022
High School Diploma -
New Beginnings High School