Jordan Edmonds
Port Saint Lucie
Summary
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Restaurant Server
Coopers Hawk Winery & Restaurant
06.2024 - 03.2025
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations
- Successfully sold recurring memberships, increasing customer retention and revenue
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests
- Set positive tone for entire dining experience as first point of contact for incoming guests
Bartender/Server
Hutchinson Shores Resort & Spa
02.2021 - 05.2024
- Engaged guests with friendly conversation to build bar loyalty and encourage repeat business
- Prepared cocktails for customers using exact recipes combined with personal flair
- Backed up servers by preparing cocktails for dining area guests
- Promoted warm, fun atmosphere for guests and team members
- Restock the bar with wine, liquor, and all other necessary bar items
- Prioritized multiple tasks in dynamic environment and stayed calm and composed
- Maintained knowledge of safety and emergency procedures, remaining aware of accident prevention policies
Insurance Guide
Assurance IQ
08.2019 - 06.2022
- Delegated tasks to insurance agents for customers needing policy upgrade
- Informed customers about products and services by telephone
- Prepared quotes for potential clients based on their needs and risk factors
- Updated customer records to maintain accurate account information
- Maintained strong relationships with customers by practicing professionalism
- Offered resources and tools to help customers with insurance information
- Supported company policies by adhering to privacy and confidentiality procedures
Occupational Therapy Intern
Adolph & Rose Levis JCC
07.2019 - 03.2020
- Communicated effectively with interdisciplinary team members regarding client progress or concerns
- Utilized therapeutic activities and exercises to facilitate clients' rehabilitation process
- Assisted in evaluating and diagnosing patients' functional abilities and limitations
- Helped plan and implement adaptive leisure activities or events for clients as part of their treatment program
- Adapted treatment approaches based on patient feedback and progress reports
Sales Associate
Finish Line
02.2017 - 01.2019
- Helped customers navigate store, complete sales and process returns
- Informed customers of promotions and special offers to increase sales
- Acquired extensive knowledge of products and services offered at store
- Collaborated with team members to achieve monthly sales targets
- Created eye-catching merchandise displays to attract customer attention
- Maintained clean and organized sales floor for optimal shopping experience
- Handled cash register transactions efficiently and accurately
- Recommended merchandise to suit customer budget and preferences
- Met sales quotas by utilizing upselling opportunities
- Located requested items from racks or storage areas
Education
Bachelor's - Public Administration
Florida Atlantic University
Boca Raton, FL05.2021
Skills
- Suggestive selling
- Natural leader
- Multi-tasking
- Compassionate with others
- Accountable
- Impressionable
- Mixology
- Attentive
- Analytical thinking
- Collaboration and teamwork
- Hospitality and accommodation
- Effective communication
Awards
Hutchinson Shores Employee of the Quarter, 01/01/21
Certification
220 Florida Insurance License- Property & Casualty
Timeline
Restaurant Server
Coopers Hawk Winery & Restaurant
06.2024 - 03.2025
Bartender/Server
Hutchinson Shores Resort & Spa
02.2021 - 05.2024
Insurance Guide
Assurance IQ
08.2019 - 06.2022
Occupational Therapy Intern
Adolph & Rose Levis JCC
07.2019 - 03.2020
Sales Associate
Finish Line
02.2017 - 01.2019
Bachelor's - Public Administration
Florida Atlantic University
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