Joleene Miller
Summary
Patient-focused Nurse Leader offering 7 year background driving process improvements and coaching nursing staff to reach full potential. Strong organizational, communication and multitasking abilities. Expertise in interdisciplinary collaboration, staff development, data analysis, and change motivator.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Nurse Manager
Children's Mercy Hospitals And Clinics
03.2017 - Current
- Assisted in recruiting, hiring and training of team members.
- Established a culture of continuous improvement with strong communication and empowering employees to voice their ideas.
- Supervised team of 19 nurses across 4 clinic locations.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Improved patient satisfaction scores by fostering a team-oriented environment among nursing staff.
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
- Excellent communication skills, both verbal and written.
- Optimized operational processes using analytics tools to align unit-specific metrics with our organization.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Self-motivated, with a strong sense of personal responsibility.
- Works effectively in fast-paced environments.
Staff Nurse
Children's Mercy Hospitals And Clinics
05.1996 - 05.2017
- Assessed physical, psychological, physiologic, and cognitive status of patients.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
- Used my TNCC certification in busy pediatric ED.
Education
Master of Science - Nursing Administration
MidAmerica Nazarene University
Olathe, KS02.2021
Bachelor of Science - Nursing
MidAmerica Nazarene University
Olathe, KSSkills
- Multidisciplinary team collaboration
- Recruiting and Hiring
- Leadership and Guidance
- Professional Development
- Transparency
- Budget Management
- Regulatory Requirements
- Performance Metrics
- Process Implementation
- Performance Improvement
- Advocate
- Growth Mindset
Certification
- BLS
- PEARS
- Certified Pediatric Nurse
- Inspire Nurse Leader
Timeline
Nurse Manager
Children's Mercy Hospitals And Clinics
03.2017 - Current
Staff Nurse
Children's Mercy Hospitals And Clinics
05.1996 - 05.2017
Master of Science - Nursing Administration
MidAmerica Nazarene University
Bachelor of Science - Nursing
MidAmerica Nazarene University