Jolei Richardson
Summary
Detail-oriented Dental Assistant with in office management training and diverse clinical skills to aid customers and promote healthy growth of a work team. I hold myself to a high standard with outstanding positive, self-motivated, leadership skills that I wish to contribute to your team.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lead Dental Assistant
Riccobene Associates Family Dentistry
06.2022 - Current
- Educate patients on dental procedures and instructed patients on home care guidelines.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Patient Coordinator
Riccobene Associates Family Dentistry
04.2021 - 06.2022
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Phone Care and Customer Service Award of Excellence- Gold Performance obtained
- Obtain and verify patient insurance coverage information, patient demographics, educating patients on insurance coverage and benefits
- Responsible for coordinating schedule in office to maintain or meet production goals
- Create treatment plans and discuss treatment needed with patients, help educate patients with finance options for treatment needed
- Train new hires to assist with scheduling, billing answers, and specialty consults
Lead Dental Assistant
Jacksonville Dental Care
03.2020 - 04.2021
- Responsible for sedation dentistry regulation with documentation of drugs and organizing records.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Took dental images following strict patient protection rules, applying lead aprons.
- Participated in ongoing professional development opportunities, staying current on best practices within the field of dentistry.
Dental Assistant
Racine Dental Care
08.2019 - 03.2020
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
CNA
TLC @ Home
06.2019 - 08.2019
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted patients with daily living activities, promoting independence and dignity.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Manager
SK8 City and Entertainment
09.2016 - 07.2019
- Responsible for handling tax documents for business employer
- Assisted customers daily taking card, cash, and check transactions
- Managed and ran food service
- Maintained professional, organized, and safe environment for employees and patrons.
Child Care
Stanly County Family YMCA
09.2015 - 05.2016
- Managed daily operations of the child care center, ensuring smooth functioning and adherence to policies.
- Managed daily after school routines efficiently, ensuring a well-structured environment for optimal child care provision.
- Established positive relationships with families based on trust, professionalism, and mutual respect for successful partnership in child care provision.
Education
Dental Assisting -
Montgomery Community College
Troy, NC07.2019
CNA -
Stanly Community College
Albemarle, NC07.2019
Undergraduate -
Pfeiffer University
Misenheimer, NC01.2018
College Prep High School -
Gray Stone Day School
Misenheimer, NC06.2017
Skills
- BLS/CPR certified
- Proficient in Microsoft Word, Excel, and PowerPoint
- Medical and Dental Data Entry
- Experience with Denticon and Eaglesoft
- Knowledge of medical and dental terminology
- OSHA/HIPAA compliance
- Infection control proficiency
- Preventative Care
Certification
EFDA Certifications-
Nitrous Oxide
Coronal Polishing
Radiology
HIPAA
Timeline
Lead Dental Assistant
Riccobene Associates Family Dentistry
06.2022 - Current
Patient Coordinator
Riccobene Associates Family Dentistry
04.2021 - 06.2022
Lead Dental Assistant
Jacksonville Dental Care
03.2020 - 04.2021
Dental Assistant
Racine Dental Care
08.2019 - 03.2020
CNA
TLC @ Home
06.2019 - 08.2019
Manager
SK8 City and Entertainment
09.2016 - 07.2019
Child Care
Stanly County Family YMCA
09.2015 - 05.2016
Dental Assisting -
Montgomery Community College
CNA -
Stanly Community College
Undergraduate -
Pfeiffer University
College Prep High School -
Gray Stone Day School