Jolene Billyard

Assisted chairside for a wide range of dental procedures, including fillings, pulp treatments, crowns, extractions, and pediatric care. Utilized strong four-handed dentistry skills to support efficient workflow.

Maintained full compliance with HIPAA and overseeing instrument sterilization, operatory setup/breakdown, and daily infection-control protocols.

Built positive patient relationships by providing clear, friendly communication and helping manage patient comfort during treatment.

Proficient in Dentrix for scheduling, charting, treatment notes, and record management. Experienced with digital X-rays (pans, bitewings, upper/lower + offset PA’s) and impressions.

• Coordinate banquet setup and service, ensuring timely and efficient event execution
• Enhance guest satisfaction through meticulous attention to detail and prompt issue resolution
• Manage multiple events, such as weddings and retirement parties, demonstrating strong organizational skills
• Address last-minute changes effectively to improve overall event experience
• Contribute to measurable improvements in event satisfaction and guest feedback

• Greeted and seated over 200 guests daily, ensuring efficient service flow and high customer satisfaction
• Managed reservations and waitlists, reducing wait times and enhancing guest experience
• Trained new staff on hosting duties, boosting team performance and service quality
• Resolved guest concerns promptly, maintaining high levels of customer satisfaction
• Coordinated with kitchen and serving staff to optimize table turnover and service speed

• Assisted brides with needs, ensuring smooth ceremonies and positive experiences
• Worked with team to deliver top-notch service, earning favorable client reviews
• Guided brides down the aisle, creating memorable and seamless wedding moments