Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jolene Elizalde

Ogden,UT

Summary

Licensed P&C Insurance Agent with 4 years of experience, currently licensed in 50 states plus DC. Seeking to advance within the insurance field. Skilled at maintaining, reviewing, and writing insurance policies, with strong interpersonal skills and a positive attitude.

Overview

8
8
years of professional experience

Work History

CUSTOMER SERVICE SPECIALIST

Teleperformance
Salt Lake City, UT
12.2021 - Current
  • Work as a third party contracted for a major insurance company as a Licensed P&C Producer licensed in 51 states, handling an average of [...] client inquiries per day.
  • Managed incoming calls regarding insurance products already in place as well as writing new policies for existing customer base, consistently meeting sales targets or [...] policies per month.
  • Performed profile updates, policy reviews, policy adjustments, and billing to ensure 100% compliance with company standards.

FRONT END SUPERVISOR

Savers/Value Village
Salt Lake City, UT
06.2020 - 11.2021
  • Managed employees and floor maintenance.
  • Resolved customer issues.

GENERAL MANAGER

Pizza Studio
02.2018 - 06.2020
  • Handled scheduling, inventory, and management.

Education

HIGH SCHOOL DIPLOMA - undefined

Yosemite High School
Oakhurst, CA
01-2000

Skills

    Customer Relations

    Conflict Resolutions

    Active Listener

    Time Management

    Self Reliant

    Team Player

    Adaptable

    Attention to Details

    Empathetic and Friendly

    Patience

    Knowledgeable and Open to Learning

Timeline

CUSTOMER SERVICE SPECIALIST

Teleperformance
12.2021 - Current

FRONT END SUPERVISOR

Savers/Value Village
06.2020 - 11.2021

GENERAL MANAGER

Pizza Studio
02.2018 - 06.2020

HIGH SCHOOL DIPLOMA - undefined

Yosemite High School