JOLENE HOBBS
Rindge,NH
Summary
Talented IT Business Consultant with experience in developing and executing events and initiatives to achieve maximum potential. Regulatory compliance and governance and IT best practices in alignment with industry standards. Knowledge of security frameworks and IT controls. Building roadmaps in consideration of compliance needs, cybersecurity risk, efficiency needs, staff productivity and remedial efforts. Analyzing key business metrics to establish short/long term strategy and innovation. Work with senior stakeholders to prioritize resources and investment opportunities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Chief Strategy Officer
The Tech Group LLC
Burlington
09.2023 - Current
- Advisor to executives on business initiatives aimed to create revenue growth by 30% through measurable goals and actions.
- Developed and implemented long-term strategic plans to ensure organizational growth.
- Created and managed budgets for strategic initiatives.
- Evaluated current operations and performance metrics to formulate improvement plans.
- Engaged stakeholders across the organization in the implementation of new strategies.
- Managed projects related to strategy implementation and execution.
- Liaised between external vendors and partners and internal departments.
Virtual Chief Information Officer
MainSpring Inc
Frederick, MD
11.2021 - 06.2023
- Consultation approach through trust and established rapport.
- Recommendations to lower client risk and increase efficiency allowed for executive goals to be met in 80% less time.
- Lead robust HIPAA compliance audit under tight federal funding deadlines meeting deliverables and training colleagues for continuity.
- Strong client relations allowed for sales revenue to exceed goals above peers, averaged $300k per quarter in non-recurring revenue as well as increasing monthly recurring revenue by 10%.
- Expert understanding of regulatory compliance needs (NIST 800-171, CMMC, HIPAA, Cyber insurance requirements, corporate compliance requirements); allowed clients to increase respective compliance timely with less stress.
- Lead internal cyber security initiatives to mitigate risk. Creating higher staff participation by 40%, higher training retention and lower cyber security risk.
Virtual Chief Information Officer
iMedia Technology
Centerville
08.2019 - 10.2021
- Introduced HIPAA compliance package allowing for new target sales, new monthly revenue stream and comprehensive client deliverables and value
- Exceeded sales targets, increasing recurring/nonrecurring revenue each quarter
- Created marketing campaigns around specific target topics
- Leading brand recommendations, increasing visibility and web analytics
- Devised and wrote corporate technology procedures, modifying security policies for each worker level
- Researched new technologies and chose best options for company priorities and cost-effectiveness
- Developed and led large-scale technology initiatives for long-term strategic plans and solutions
- Influenced and directed IT infrastructure to drive key business strategies and processes.
Dispatch
Town of Truro Police Dept.
Truro
10.2016 - 04.2018
- Received, evaluated and prioritized incoming emergency calls from the public; dispatching appropriate personnel and equipment.
- Maintained contact with field units via radio or telephone; monitored their safety and progress of their assigned tasks.
- Assigned appropriate resources for responding to incidents based on established guidelines and protocols.
Outpatient Office Administrator
Gosnold, Inc.
Provincetown
09.2014 - 09.2016
- Monitored changes in relevant federal and state regulations, rules, and laws related to HIPAA compliance.
- Developed and implemented HIPAA policies and procedures.
- Provided training on HIPAA regulations to staff members.
- Investigated incidents of non-compliance with HIPAA regulations.
Education
Bachelor of Science - PSYCHOLOGY
Southern New Hampshire University
Skills
- Data-driven decision-making
- Corporate Governance
- Innovation management
- Competitive Analysis
- Organizational Development
- Strategic Partnerships
- Financial Leadership
- Strategic Planning
- Stakeholder Management
- Regulatory Compliance
- Revenue Growth
- Business Consulting
Certification
- CPR
- E911
- APCO EMD
Timeline
Chief Strategy Officer
The Tech Group LLC
09.2023 - Current
Virtual Chief Information Officer
MainSpring Inc
11.2021 - 06.2023
Virtual Chief Information Officer
iMedia Technology
08.2019 - 10.2021
Dispatch
Town of Truro Police Dept.
10.2016 - 04.2018
Outpatient Office Administrator
Gosnold, Inc.
09.2014 - 09.2016
Bachelor of Science - PSYCHOLOGY
Southern New Hampshire University