Summary
Overview
Work History
Education
Skills
Timeline
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Jolie Frazier

Jolie Frazier

Summary

Assistant Store Manager with nine years of experience at Starbucks. Possesses strong team leadership skills, and operational management capabilities. Well-versed in delivering the Starbucks experience for both customers and partners.

Overview

9
9
years of professional experience

Work History

Assistant Store Manager

Starbucks
Norcross
12.2024 - Current
  • Current role acting as assistant store manager at Jimmy Carter Starbucks (54605).
  • Trained new shift supervisors on store policies, procedures and customer service standards.
  • Developed store supervisors' coaching capabilities to create a more positive and collaborative store environment.
  • Managed inventory tracking and physical inventory counts to minimize loss.

Shift Supervisor

Starbucks
Grayson
07.2023 - 04.2024

Assistant Store Manager

Starbucks
Norcross
04.2024 - 11.2024
  • I began store manager training at South Old Peachtree Starbucks (14431) in the spring.
  • Interim store manager from September 2024 to November 2024.
  • Developed an effective system for tracking inventory levels, ensuring stock is always available and minimizing waste.
  • Analyzed sales to identify trends and adjust strategies accordingly.

Shift Supervisor

Starbucks
Loganville
11.2015 - 07.2023

Education

Some College (No Degree) - Dietetics

Arizona State University
Tempe, AZ

Skills

  • Inventory management
  • Customer service
  • Employee training
  • Coaching techniques
  • Staff scheduling
  • Operational efficiency
  • Cash handling
  • Interpersonal skills

Timeline

Assistant Store Manager

Starbucks
12.2024 - Current

Assistant Store Manager

Starbucks
04.2024 - 11.2024

Shift Supervisor

Starbucks
07.2023 - 04.2024

Shift Supervisor

Starbucks
11.2015 - 07.2023

Some College (No Degree) - Dietetics

Arizona State University

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