Jolie Peacock
Vermilion,OH
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
3
3
years of professional experience
Work History
Drive-Thru Team Member
Chick-fil-A
09.2023 - Current
- Resolved customer complaints promptly, demonstrating empathy and understanding in addressing their concerns.
- Exceeded customer expectations by consistently delivering accurate orders with a friendly demeanor, resulting in positive feedback and repeat patronage.
- Promoted upselling opportunities to increase overall revenue while catering to customer needs.
Summer Camp Counselor
Beulah Beach
05.2022 - 08.2023
- Organized and guided group activities by leading, coaching, and participating with campers.
- Maintained accurate records of camper attendance, medical information, and incident reports as required by regulatory standards.
Sales Associate
Wellington Design Co.
11.2020 - 11.2022
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Answered customer questions about sizing, accessories, and merchandise care.
Key Holder
Dry Goods USA
08.2021 - 05.2022
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Education
High School Diploma -
Emmanuel Christian High School
Toledo, OH05.2021
Skills
- Customer Service
- Transaction Processing
- Computer Proficiency
- Product Sales
- Effective Multitasking
- Computer Proficiency and Microsoft Office
- Excellent Written and Verbal Communication
Timeline
Drive-Thru Team Member
Chick-fil-A
09.2023 - Current
Summer Camp Counselor
Beulah Beach
05.2022 - 08.2023
Key Holder
Dry Goods USA
08.2021 - 05.2022
Sales Associate
Wellington Design Co.
11.2020 - 11.2022
High School Diploma -
Emmanuel Christian High School