Summary
Overview
Work History
Education
Skills
Certification
writing
Timeline
Hi, I’m

Jolie Wright

Chesapeake,VA

Summary

Possesses both a professional electrocardiography technician certification through the NHA and the CRAT examination certification from CCI. Looking forward to demonstrating a strong commitment to professional growth and excellence in the field. Working within the food-service industry extensively has honed interpersonal and communication skills, enabling the construction of a strong rapport with diverse individuals and efficient work within a team-oriented environment. Those experiences have further cultivated the ability to remain calm under pressure, exhibit attention to detail, and handle multiple tasks simultaneously, qualities essential for success as a certified rhythm analysis technician where precise communication and focused multitasking are paramount. Proficient in conducting precise EKG tests, gathering vital data, and accurately interpreting cardiac rhythms. Committed to maintaining the highest standards of patient care, collaborating effectively with healthcare teams, and continuously advancing skills in rhythm analysis to contribute to the well-being of patients and the healthcare community.

Overview

9
years of professional experience
3
Certification

Work History

Telus International

Internet AI Rater
04.2023 - Current

Job overview

  • Read, interpreted and followed written test instructions and procedures to accurately test search engine results and sample AI-generated responses
  • Conducted tests and diagnostic procedures using tools such as analyzers and artificial intelligence
  • Supported, implemented and helped shape test approach by identifying solutions to recurring issues.


Red Lobster

Waitress
11.2022 - 05.2023

Job overview

  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.

Tropical Smoothie

Smoothie Barista
06.2021 - 09.2021

Job overview

  • Prepared and served juices and blended drinks.
  • Created quality beverages for customers following recipes and presentation standards.
  • Maintained, operated, set up and cleaned food preparation equipment.
  • Followed health, safety and sanitation guidelines with proper handwashing, food storage and sanitization.
  • Cut, diced and chopped fresh ingredients and toppings for smoothies.
  • Took customer orders and accurately processed in system.
  • Communicated special requests and coordinated daily tasks working with teammates.
  • Kept balanced cash register, performing speedy calculations and proactively identifying and correcting errors.
  • Operated POS system for quick order entry and cash drawer accuracy.

Chick-fil-A

Team Member
10.2020 - 06.2021

Job overview

  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Addressed and resolved customer complaints in polite and professional manner.

Family Friends House

Pet Sitter

Job overview

  • Prepared food and water following instructions from pet owners.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Exercised animals regularly with walks and rigorous play activities.

Jehovah's Witnesses

Volunteer
03.2023 - 03.2023

Job overview

  • Assisted with special events and programs; for example, rooftop inspection and maintenance
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Communicated with brothers and sisters to stay informed about volunteer opportunities and events.

Western Branch High School

Tutor
09.2018 - 12.2018

Job overview

  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Provided homework assistance using specific curriculum and materials.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Supported students with helpful study habits

Kids At Home Daycare

Babysitter
05.2014 - 08.2017

Job overview

  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Assisted children with homework assignments and special projects across different subjects.

Education

Tidewater Medical Training
Hampton

Certified Rhythm Analysis Technician Certification from Electrocardiograph Technology
08.2023

Tidewater Medical Training
Hampton

EKG Technician Certification from Electrocardiograph Technology
07.2023

Western Branch High School
Chesapeake, VA

High School Diploma
06.2022

University Overview

  • Awarded English Department Hall of Fame Medallion
  • Access Foundation Scholarship Recipient
  • 4.83 GPA
  • Ranked in Top 1% of class

Skills

  • Direct Care
  • Problem Identification
  • Animal Training
  • Heimlich Maneuver
  • Cardiopulmonary Resuscitation (CPR)
  • Financial Literacy
  • Honest and Trustworthy
  • Safety Procedures
  • Crisis Intervention
  • Healthcare Knowledge
  • Customer Experience
  • Patient Assessments

Certification

EKG

  • CET - EKG Technician
  • Certified Rhythm Analysis Technician

CPR

  • Basic Life Support - American Red Cross

writing

Writing is a passion that allows me to express my creativity, share my thoughts, and connect with others on a deeper level through the power of words. Writing for me is a form of self-discovery and a means to inspire and resonate with readers across diverse perspectives. As a Certified EKG Technician (CET), strong writing skills are invaluable for documenting accurate and detailed patient information, communicating effectively with medical professionals, and ensuring clear and concise reports. The ability to articulate observations and findings in a precise and organized manner contributes significantly to providing high-quality patient care and maintaining an efficient healthcare workflow.

Timeline

Internet AI Rater

Telus International
04.2023 - Current

Volunteer

Jehovah's Witnesses
03.2023 - 03.2023

Waitress

Red Lobster
11.2022 - 05.2023

Smoothie Barista

Tropical Smoothie
06.2021 - 09.2021

Team Member

Chick-fil-A
10.2020 - 06.2021

Tutor

Western Branch High School
09.2018 - 12.2018

Babysitter

Kids At Home Daycare
05.2014 - 08.2017

Pet Sitter

Family Friends House

Tidewater Medical Training

Certified Rhythm Analysis Technician Certification from Electrocardiograph Technology

Tidewater Medical Training

EKG Technician Certification from Electrocardiograph Technology

Western Branch High School

High School Diploma
Jolie Wright