Hi, I’m
Jolie Heriveaux
Maplewood,New Jersey
Summary
My name is Jolie Heriveaux, and I am a dedicated professional experienced in understanding customer needs, stock control, store opening, client inquiries, store closing procedures, customer service and care, high-volume environments, and remaining calm and professional under pressure. I excel in building strong relationships, optimizing stock levels, and ensuring efficient operations. Thriving in fast-paced environments, I am known for delivering exceptional results.
Overview
2
years of professional experience
Work History
Black Gotham Experience
Visual Storyteller & Editor
08.2023 - Current
Job overview
- Managed multiple projects simultaneously to meet deadlines.
- Monitored footage throughout editing process to maintain quality control.
- Revised footage according to producers' and directors' requests.
- Utilized various editing software programs to assemble, edit and process digital video.
- Implemented sound effects and music to enhance overall effect of film or video.
- Created special effects and transitions to improve overall look and feel of project.
JLJ Productions
Experience Guide
06.2022 - 10.2022
Job overview
- Addressed customer inquiries, concerns and complaints by providing solutions and alternatives and followed up to confirm resolution.
- Collaborated with internal team members to resolve customer concerns and deliver enhanced customer experiences.
JLJ Productions
Stockroom Worker
06.2022 - 10.2022
Job overview
- Received incoming merchandise and stored in correct stock locations.
- Maintained orderly stockroom for ease of retrieval.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Scratch Taco
Store Support / Cashier
10.2021 - 01.2022
Job overview
- Managing the opening and closing of our
small town frozen yogurt & taco store
devoted to a high-quality environment and
customer satisfaction. - Managed the cash drawer; counted and cash
& receipts for the day and prepared daily
bank deposit bags for the manager to deposit. - Organizing and fixing machines, as well as,
replenishing stock, as needed.
Skills
- Understanding Customer Needs
- Stock Control
- Store Opening
- Client Inquiries
- Store Closing Procedures
- Customer Service and Care
- High-Volume Environments
- Calm and Professional Under Pressure
- POS Inventory System Operation
- Policy and Procedure Adherence
- Labor Law
Timeline
Visual Storyteller & Editor
Black Gotham Experience
08.2023 - Current
Experience Guide
JLJ Productions
06.2022 - 10.2022
Stockroom Worker
JLJ Productions
06.2022 - 10.2022
Store Support / Cashier
Scratch Taco
10.2021 - 01.2022
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