Joliette Martinez
LaPorte,Indiana
Summary
Dedicated professional with strong customer service skills, delivering emotional support and effective time management. Experienced in patient care and event environments, committed to ensuring safety and satisfaction.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Event Server
Journeyman Distillery
Three Oaks, Michigan
08.2025 - Current
- Delivered exceptional customer service, enhancing guest satisfaction and overall event enjoyment.
- Monitored compliance with local liquor laws, ensuring legal service of alcoholic beverages and safeguarding guest safety.
- Maintained safe food handling and cleanliness standards, protecting customers from foodborne illness and ensuring proper sanitation.
- Set up and dismantled event spaces according to specified layouts and requirements.
Certified Nursing Assistant
Northwest Health
LaPorte, Indiana
12.2022 - 08.2026
- Supported nursing staff in patient care and daily living activities, ensuring comfort and safety.
- Monitored vital signs and communicated changes to healthcare team.
- Monitored and recorded vital signs to assess patient well-being. on mothers and newborns.
- Assisted with helping mothers feed their babies.
- Delivered emotional support and companionship to patients and families.
Server/Housekeeper
North Hero House Inn
North Hero, Vermont
08.2021 - 10.2022
- Provided exceptional customer service in a busy restaurant environment.
- Addressed guest inquiries and complaints promptly, ensuring satisfaction and professionalism.
- Enhanced patron experience by providing menu knowledge and wine pairing recommendations.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Maintained cleanliness by sweeping, mopping, vacuuming, and organizing server stations.
Lifeguard
YMCA
LaPorte , IN
03.2019 - 06.2021
- Conducted emergency rescues in response to urgent incidents.
- Monitored swimmers to ensure safety in the pool area.
- Utilized training, rescue techniques and proper equipment to aid distressed people.
- Demonstrated knowledge of basic first aid techniques such as CPR and AED certification.
- Educated patrons on water safety practices through engaging demonstrations and discussions.
- Collaborated with team members to organize and facilitate swimming lessons for all ages.
Education
High School Diploma -
La Porte High School
La Porte, IN05-2018
Some College (No Degree) - Nursing
Ivy Tech Community College
Michigan City, INSkills
- Time management
- Adaptability to change
- Patient companionship
- Team collaboration
- Basic life support
- Dementia care
- Patient care/ Customer service
Certification
- Certified Nursing Assistant Certification, Dementia care- AKS Career Center 2018/ Miller's Merry Manor 2021
- Clinical Certified Medical Assistant- Stepful/ National Healthcare Association 2025
Timeline
Event Server
Journeyman Distillery
08.2025 - Current
Certified Nursing Assistant
Northwest Health
12.2022 - 08.2026
Server/Housekeeper
North Hero House Inn
08.2021 - 10.2022
Lifeguard
YMCA
03.2019 - 06.2021
High School Diploma -
La Porte High School
Some College (No Degree) - Nursing
Ivy Tech Community College