Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jolynn Varrati

East Liverpool,OH

Summary

Highly skilled in the medical field with 7+ years experience in fast-paced settings. Experience in scheduling patients, adjusting claims, filling prescriptions, front office and medical assistant experience. Medical and dental insurance claims, excellent customer service skills and interpersonal skills Computer and Microsoft Office proficient, and using multiple screens, Knowledge of Medicare and medicaid guidelines, HIPAA. Answering and making out bound calls to members to ensure have their correct information, inform members of Medicare guidelines, answering any questions the members might have. Ensure the members understand their benefits and the guidelines. Authorized to work in the US for any employer

Overview

19
19
years of professional experience
1
1
Certification

Work History

Eligibility Consultant

Aetna
09.2017 - 03.2025
  • Enrollment, call center, medicare. Eligibility consultant, met production and quality every month above and beyond. I worked 164 overtime hours during Medicare open enrollment, excellent customer service

Customer service agent

FRONTIER AND WOW AIRLINES
05.2016 - 08.2017
  • Gate and ticket agent, boarding and passengers, maintaining safety at all times, file bag claims handle any passengers' complaints

Pharmacy Technician

Giant Eagle Pharmacy
10.2009 - 05.2011
  • Fill patients' prescriptions, stock medications, answer customers questions

Member Service Representative

Coventry Heath Care
09.2006 - 03.2009
  • Provided medical and dental insurance benefits to providers and members adjust medical and dental claims

Education

Certificate - Phlebotomy

Pittsburgh school of phlebotomy
Pittsburgh, PA
12.2010

Diploma - Business, travel tourism

Pittsburgh Technical Institute
Moon, PA
05.2000

Skills

  • Compounding
  • Pharmacy Tech
  • Medical Office Experience
  • Medical Records
  • Prior Authorization (7 years)
  • English
  • Bartending (10 )
  • Medical Terminology (10 years)
  • IV
  • Medical Billing
  • HIPAA (10 years)
  • Patient Care
  • Insurance Verification (10)

Certification

Driver's License

Timeline

Eligibility Consultant

Aetna
09.2017 - 03.2025

Customer service agent

FRONTIER AND WOW AIRLINES
05.2016 - 08.2017

Pharmacy Technician

Giant Eagle Pharmacy
10.2009 - 05.2011

Member Service Representative

Coventry Heath Care
09.2006 - 03.2009

Certificate - Phlebotomy

Pittsburgh school of phlebotomy

Diploma - Business, travel tourism

Pittsburgh Technical Institute
Jolynn Varrati